Windows 10: After a Windows update, I cannot access some websites

After a Windows update, I can no longer access websites I usually frequent. I need detailed instructions on how to fix this, for the less-than-tech savvy. Thank you!

:)

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

Can't access certain websites in Win10

Hi Alan,

Thank you for posting the query on Microsoft Community.

I appreciate your efforts and time.

• As I understand you are unable to access certain websites, what websites are you not able to access?
• Have you logged in with a Microsoft account or a local account?

I suggest you to try the steps below and check if it helps.

• Network troubleshooter. Either search for it in the Search or run it by following the link below.

Fix Wi-Fi connection issues in Windows

• Try a different network adapter/connection type if possible.
• Check for Windows Updates.
• Check for drivers for the network adapter.
• Open a CMD window as Administrator:
  • dism /online /cleanup-image /restorehealth
  • sfc /scannow
  • netsh winsock reset

Also try to restart the DNS service.

• Press Windows Logo Key+X. Click on Run.
• Type services.msc. Click on Ok.
• Then find DNS client. Right-click on it to Stop it and Restart it.

If the issue persists, do get back to us. We will be happy to assist you.

 

Cannot access certain websites

Hi,

Welcome to Microsoft Community.

Method 1: I would suggest you to install all the patches from Windows update.

Try the followings steps:

• 
  Click "Search" and type "Windows update settings" without quotes and hit enter.
  
• 
  Under Updates click on check for updates
  

Method 2: I would suggest you to install latest wireless network adapter drivers from the manufacturer's website.

You may refer:

How to: Install and Update drivers in Windows 10:
Redirecting

Method 3: You may refer:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.

• Click File > Run New Task
• Make sure you have a check mark beside “Create this task with administrative privileges”
  
• Type CMD

Open a CMD window as Administrator:

dism /online /cleanup-image /restorehealth

Hope this helps