Windows 10: After August 2024 Crowdstrike debacle, I can't get past Sign-In screen - It turns black...

After August 2024 Crowdstrike debacle, I can't get past Sign-In screen - It turns black every time when prompted to enter login password.I can't start in SafeMode following other threads instructions

:)

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Windows 10 upgrade issue: Black screen with a cursor after Sign-in

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to refer steps by Sharath Srinivasa dated on August 7, 2015 from the link below.

Try the troubleshooting steps mentioned in the following section: Black screen
after

sign-in and you can see a mouse cursor.

Redirecting

Hope this helps. Please respond if you have further related queries.

Regards,

 

Screen stays black after opening lid

Hi Linda,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the device with black screen once you wake up the system. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Are you able to boot the device to desktop with black screen from sleep mode?
• From when are you facing this issue?
• Were you able to see any error code/ error message with this issue?

This issue might have occurred due to corrupted/ outdated display drivers on your computer.

I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa
on August 7, 2015 and check if it helps you to resolve the issue.

Black screen after upgrading to Windows 10

If you are not able to boot the device to lock screen refer to: Blank or black screen before sign-in

If you are able to access/ boot the device to lock screen and then black screen issue occurs refer to:

Black screen after sign-in and you can see a mouse cursor

Try the troubleshooting steps mentioned accordingly.

Hope it helps. Get back to us with an updated status of this issue and with the required information for further assistance.