Windows 10: after each W/10 update my network printer can no longer be found.

I have a HP Envy 4520 printer connected to my home network.


After each W/10 update my HP laptop cannot find my printer.


I must reinstall my printer in order for the computer to see it.


Thanks, for any help.

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

network printers no longer working for windows 10

Hi,

Thank you for posting in Microsoft Community Forum.

• 
  Have you installed any third party software in compute?
  

I suggest you to make printer as a default printer you can follow the below steps:

• 
  Press Windows key+ X and select
  device manager.
  
• 
  Select devices and printers
  
• 
  Right click on the printer you want to use, and then click
  set as default printer (You'll see a check mark on the printer's icon signifying that it's now your default printer).
  

I also recommend you to run the print troubleshooter to check the issue.

• 
  Type troubleshooter in the search box and then press enter.
  
• 
  In the left pane click on View all.
  
• 
  Select the printer option and
  follow the on screen instructions.
  

If the issue persists, I suggest you to uninstall and reinstall the printer drivers and check if it helps

• Press Windows key+ X and select device manager.
• 
  Select devices and printers.
  
• 
  Right click on printer driver and select uninstall.
  
• 
  Now try to install the printer drivers from manufacturing website.
  

Hope it helps. Please reply to us with the status of the issue.

Thanks.

 

Network Printer NOT RECOGNIZED!

Hi Laura,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Is your printer is connected to wired or wireless network?
  
• 
  Are you able to view your printer on your network location?
  

I would suggest you to try running Printer troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Printer.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.