Windows 10: After entering my pin I get following error: ,,you can't sign in with this account, try...

Discus and support After entering my pin I get following error: ,,you can't sign in with this account, try... in Windows 10 Gaming to solve the problem; Im trying to log in with my university email account and it doesn’t work as described in the question. It worked fines before the recent update. I have... Discussion in 'Windows 10 Gaming' started by iman_OO7, Jun 6, 2025 at 5:17 AM.

  1. iman_OO7 Win User

    After entering my pin I get following error: ,,you can't sign in with this account, try...


    Im trying to log in with my university email account and it doesn’t work as described in the question. It worked fines before the recent update. I have already tried to uninstall the recent quality update but it didn’t worked. I can’t log in with other account, because I get the error: password is wrong, although I can log in with the same password on the Microsoft website.I hope to get help as soon as possible, because I have files on my PC that I have to submit today.

    :)
     

  2. Account Pin -not sign in pin

    Thank you for the clarification, Marcos. Please provide more information by answering the following:

    • May I know if your child has his own Microsoft account?
    • Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
    • Is it a standard user account or an account with admin rights?
    • If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
    • Which Windows edition is it? Is it Windows Home or Pro?

    Sorry about the list of questions. However, knowing these details will help us figure this out.

    Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
    your apps, there are a few things you need to do first.

    If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.


    After entering my pin I get following error: ,,you can't sign in with this account, try... 7dbfca3a-95bc-40bd-b086-3f972996a27c?upload=true.png


    You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
    everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

    1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
    2. Delete everything within that folder. To do so, you must be logged in as an administrator.
    3. Go to Settings > Accounts > Sign-in Options.
    4. Click Add a PIN and add a new PIN for your account.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.
     
  3. Microsoft Passport errors during PIN creation


    Microsoft Passport errors during PIN creation

    Source and more: https://technet.microsoft.com/en-us/...g-pin-creation
     
    Cluster Head, Jun 6, 2025 at 5:23 AM
    #3
  4. Jose Est Win User

    After entering my pin I get following error: ,,you can't sign in with this account, try...

    Signing in with pin does not work, gives error code 0x8009002d

    Hi Nix,

    A lot of users use PIN code to protect their devices from unauthorized access. However, users reported 0x8009002d error while trying to sign in to Windows 10 using a PIN code. Restarting your PC is a working workaround in correcting this issue.

    If restarting your PC doesn't work, the next step to do is turning off Sleep mode and reset your PIN. There are reports that Sleep mode might be responsible for 0x8009002d error on Windows 10. To turn off Sleep mode, follow the steps below:

    • Press Windows Key + S and enter "Power Options".
    • Select Power Options from the results list.
    • On your current plan, click the Change plan settings.
    • Set Put the computer to sleep to Never and click
      Save changes.

    Now, we need to reset your PIN by following these steps:

    • Open the Settings app and go to Accounts >
      Sign-in options
      .
    • Look for the PIN section and click the Remove button.
    • The PIN section will ask you if you’re sure to remove your
      PIN. Click the Remove button to confirm.
    • Enter your account password to verify your account and click OK,
      PIN should be removed.
    • Click Add button in the PIN section to add a new
      PIN.
    • Enter your new PIN twice and click the OK button to confirm.
    • Restart your PC and sign in with your new PIN.

    Let us know if you need anything else.
     
Thema:

After entering my pin I get following error: ,,you can't sign in with this account, try...

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