Windows 10: After having tried everything -- where can I find a tech or app to fix my computer to see...

My external drives, usually always offline, such as MyBook can be seen on my other computers. But here, can't be seen in disk management or anywhere else. So I can't back them up. I wish to upgrade to Windows 11 but obviously can't until I've backed up my files. I've sent some active folders into Dropbox so I can download them to another computer. Likewise, sent small files to myself through email. However, this approach could take me a year, and is just not feasible because I'm in active litigation, with filing deadlines. I believe I've tried everything this far. But I do believe

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Screen size does not fix.

Since the new upgrades the screen size is too big for my 7 YR old Toshiba Laptop, which I use constantly. I Can not access the x or the scroll bar. The character's are Hugh, stretched and distorted. I have followed every single step listed in troubleshooting
and even paid two computer techs to fix it. NOTHING WORKS! There used to be a simple one step adjustment: Settings: Display: Screen Size. Neither, Resetting, troubleshooting app, driver updates, changing to another resolution (which btw is suggested as a
fix but non existant) nothing works. I am at wits end. The last guy I paid to fix it suggested I just buy anew unit? I can't afford that. Please please address this issue asap. Thank you

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Errors fixing

Hi,

Thank you posting your query in Microsoft Community.

We will be glad to assist you with the issue you are experiencing with the computer & I appreciate the troubleshooting steps you tried.

I would require some more additional information to assist you better.

• What is the make & model of the computer?
• What troubleshooting steps did you tried?
• Is the issue with only with Microsoft app or all the apps?

I would suggest you Run app troubleshooter:

Run App Troubleshooter:

Note: The troubleshooter automatically fixes some issues that might prevent your apps from running, including suboptimal screen resolution and incorrect security or account settings.

Please find the steps below for App troubleshooter:

• In the search tab type Troubleshooting and hit enter.
• Select System and security.
• Click Windows update troubleshooter and follow the onscreen instructions.

You can also refer to the below link:

Fix problems with apps from Microsoft Store

Hope this helps.

Please post back to us if you have any questions. We will be glad to provide you with the additional options.

Thank you.