Windows 10: After initializing my new SSD as an external device, it's showing me "The device is not...

After initializing my new SSD as an external device, it's showing me "The device is not ready." What should I do?

:)

 

external hard drive showing up in device management but not disk management

Hi,

I recently tried to use a brand new Seagate 2TB External HD, but it is not showing up. It initially showed up, but after I tried reformatting it to exFAT32, it disappeared from the disk management list.

I then tried:

• refreshing the disk management list,
• inserting into a different USB port,
• re-starting my computer, and
• uninstalling the device from device manager/letting it refresh,

I still can't see it. There is no yellow error in the USB controller list.

I'm on Windows 10.

Intel i5-3317U @ 1.7GHz

Any suggestions? Thanks!

 

EXTERNAL SSD STORAGE DEVICE

I have 2 StarTech 2.5 HDD / SSD external storage devices. - model # S251BU31315. When I install a 2.5 HDD into the StarTech external storage device I have no problem with Windows 10 Pro recognizing the external 2.5 hard drives. They show up on my computer
in my "file explorer" section and in "This PC" all so I can see a New Volume ( with an assigned letter. However if I do not use a HDD but instead use an SSD in the storage device I get nothing. Windows 10 Pro does not recognize anything in the "file
explorer" section, Yet the StarTech device has a little blue light that indicates power, if its working or not and those little blue diodes are lit up bright blue, and in my "All settings" section, under the "Bluetooth & other devices" they do show up with
"Device" and symbol of a device, but in file explorer nothing.

 

My laptop is not showing other devices or unknown devices

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

Some devices might be listed under hidden devices in Device Manager, I suggest you to open Device Manager then click on View option and click on Show hidden devices. Once it is done, check whether you can find the device.

As an initial step of troubleshooting, I suggest you to try connecting the device with other USB ports and check if it is detected (If you are connecting through USB).

Also, try updating the USB drivers and check if it helps. Follow the below steps.

-Open Device Manager.

-Find and expand Universal Serial Bus controllers.

-Right-click on each driver listed and click on Update Driver Software

-Restart the system after updating the drivers.

-Try connecting the device and check if the issue still persists.

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.