Windows 10: After installation of update KB5033375, My LG 4K Monitor brightness gets very low

Discus and support After installation of update KB5033375, My LG 4K Monitor brightness gets very low in Windows 10 Software and Apps to solve the problem; After installation of update KB5033375, My LG 4K Monitor brightness gets very low when it's display port version is 1.4.It's back to normal when I put... Discussion in 'Windows 10 Software and Apps' started by Mohammad Jamallou, Jan 9, 2024.

  1. After installation of update KB5033375, My LG 4K Monitor brightness gets very low


    After installation of update KB5033375, My LG 4K Monitor brightness gets very low when it's display port version is 1.4.It's back to normal when I put the display version in monitor settings to 1.2 or turn the monitor off and on again.So I think the issue is refers to display port version and this update package.

    :)
     
    Mohammad Jamallou, Jan 9, 2024
    #1

  2. How do I install new LG 4K Monitor drivers???

    Thanks everyone for chiming in.

    I followed the steps that many know of here:
    Fix Generic PnP Monitor problem on Windows 10 (Solved)

    HOWEVER, in Step 2, it doesn't say to use "Have Disk"..
    And in my case, that's what I had to click in order for the proper .inf to be detected.
    I then was able to choose between installing the LG DisplayPort or the LG HDMI.

    Not sure why I have to pick one or the other.
    It was also confusing that the driver details show a date of 2015, but the LG site shows a download update 2021, which contains the 3 files seen in my previous screenshot all dated 2017. Not sure why that is ?


    After installation of update KB5033375, My LG 4K Monitor brightness gets very low 315158d1611068464t-how-do-i-install-new-lg-4k-monitor-drivers-success.jpg
     
    orlando1974, Jan 9, 2024
    #2
  3. Screen brightness low & critical Error

    Hi Roopesh,

    Thank you for contacting Microsoft community.

    • What is the complete error message are you getting?
    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to follow the steps from the below article and check if it helps.

    Adjust your monitor's brightness and contrast

    http://windows.microsoft.com/en-us/windows/adjust-monitor-brightness-contrast#1TC=windows-10

    Method 2: I suggest you to update the display drivers and check if the issue persists.

    Steps to update the drivers for the Display Adapter.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right on the Display Adapter and click on Update.


    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jan 9, 2024
    #3
  4. After installation of update KB5033375, My LG 4K Monitor brightness gets very low

    monitor brightness?

    Hi Tom,

    To change your Windows 10 monitor brightness, we suggest that you follow the steps below:

    • Click the Windows logo; then, search for Control Panel.
    • Select Hardware and Sound.
    • Choose Power Options.
    • On the next screen you should see brightness slider at the bottom of the Control Panel window.

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Jan 9, 2024
    #4
Thema:

After installation of update KB5033375, My LG 4K Monitor brightness gets very low

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