Windows 10: after login- blank screen with mouse pointer

I have been using Windows 10 for a couple of years.

5 days ago, while issuing a print, Windows 10 desktop disappeared suddenly. I get a blank screen with mouse pointer.

No desktop, no task bar, no start menu.


I tried the following options (after reading online)

1. regedit to update shell
2. start explorer through task manager
3. change display settings
4. use external display
5. run safe mode
6. repair installation
7. last attempt was when I reinstalled windows 10

I still get the same problem.


What do I need to do?

:)

 

Blank screen after startup, no login, no mouse pointer


What about trying Windows Key + P? Normally it brings up this menu:





Try Winkey+P then press Enter?
Try Winkey+P, down arrow then Enter?

 

Blank screen after startup, no login, no mouse pointer


Wonder if anyone could help.

Switched on a friend's PC today with Windows 10 fully updated (upgraded from Windows 7 around a month ago), and it loads to where the login screen should be ie after the Windows 10 logo etc, but then the screen is blank. There's no mouse pointer, no login screen, and no monitor error (ie there's a source at least).

I've tried booting in safe mode but I get the exact same problem. Also I've tried just typing in the password to see if the login screen has been moved to a non existent monitor, but that doesn't work either.

Any ideas before I make a recovery USB to take to their house? I'd rather see if it could be fixed without having to scrub off all of their apps.

Thanks

 

Blank screen after startup, no login, no mouse pointer

I had the same problem it worked after updating the Bios to the latest version and has started normally every since I hope that helps