Windows 10: After my latest Windows 11 update my audio now skips on/off.

I ran the troubleshoot & updated the latest audio driver nothing fixed the issue. Microsoft tech support could also not fix. Any help would be appreciated.

:)

 

lost Audio after latest windows 10 update

Hi Louis,

Your audio may not be working after the latest update if you have outdated audio drivers. Have you tried updating them? You may check your driver manufacturer's website for the latest drivers for it.

You may run the Playing Audio Troubleshooter to find and repair problems with playing sound.

• Right-click the Start icon, then select Control Panel.
  
• Choose the Large icons option from the View by drop-down list found on the upper-right part of the Control Panel window.
  
• Locate then select Troubleshooting.
  
• Click View all from the left pane.
  
• Locate and click Playing Audio to run the troubleshooter then follow the next steps.
  

We'll be waiting for your response.

Regards.

 

No audio plays at all, playlists get skipped through completely.

Hi there Ethan, I will be your Independent Advisor for today, I hope we can both resolve your problem.

What I would suggest is to completely remove all the Audio drivers listed in the device manager.

Make sure to tick the box to delete the driver when uninstalling it.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the device and select Uninstall device.

Step 4. You need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Please do this on all the drivers listed under Audio and then reboot.

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.