Windows 10: After pressing WINDOWS + G, there's no Desktop Audio

HiI have window 10.When I press the WINDOWS + G buttons to recover my desktop, there is no sound recording from the computer, only what's being said on the headphone microphone externally. How do I record both the Display & Audio that's happening on the desktop?Thanks

:)

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Unclear Audio and how to create shortcut on desktop on Windows 10.

Hello,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From the above description, I understand audio is not clear on using
Get Started app on Windows 10. You also want to know how to create shortcuts on AOL desktop.



Before assisting further, I would like to ask you few questions:

• Does the issue persists only on using Get Started app on Windows 10?
• Did you check if similar issue persists on playing system audios/videos?
• Which shortcut do you want to create on desktop, webpage or system filed/folders?

I suggest you to check if you face “garbled/slow motion” interruption on playing system audio/video files on the computer. If the issue persists, I suggest you to update the audio device drivers by following the steps from the link below and check
if the issue is resolved.

• Press Windows key + X keys on the keyboard and select
  Device Manager from the context menu.
• Expand Sound, video and game controller option from the window.
• Right click on the audio driver and select
  Update this software option.
• Follow the on-screen instructions and wait for the update to complete.
• After the update is complete, close the window and check if the changes are effective.

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.