Windows 10: After reboot, USB hard drives don't work and need to be reconnected?

Discus and support After reboot, USB hard drives don't work and need to be reconnected? in Windows 10 Software and Apps to solve the problem; I'm on Windows 11 and have two external USB hard drives attached. After rebooting my computer, they never show up in Windows and need to be either... Discussion in 'Windows 10 Software and Apps' started by KyleKowalsky, Jun 19, 2023.

  1. After reboot, USB hard drives don't work and need to be reconnected?


    I'm on Windows 11 and have two external USB hard drives attached. After rebooting my computer, they never show up in Windows and need to be either turned off and back on, or disconnected and reconnected. The drives themselves power on as normal after a reboot, they just aren't connected.I'm wondering what I should be looking for to fix this.

    :)
     
    KyleKowalsky, Jun 19, 2023
    #1
  2. little cat, Jun 19, 2023
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Jun 19, 2023
    #3
  4. Julie Ram Win User

    After reboot, USB hard drives don't work and need to be reconnected?

    External hard drive not recognised

    Hi twynog,

    The issue that you're experiencing with the external hard drive might be due to some missing Windows hardware or software updates. To help you in resolving this, you may follow the steps below:

    Method 1: Uninstall and then reconnect the external hard drive - this method resolve issues where the currently loaded USB driver has become unstable or corrupt.

    • Select Start, type Device Manager in the Search box.
    • Select Device Manager from the returned list.
    • Select Disk Drives from the list of hardware.
    • Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall.
    • After the hard drive is uninstalled, unplug the USB cable.
    • Wait for 1 minute and then reconnect the USB cable. The driver should automatically load.
    • Check for the USB drive in Windows Explorer.

    If method 1 doesn't work the way it should, you may proceed to other steps provided in this
    article.

    Do get back to us if you need further assistance.

    If you think this was useful, you may "mark it as an answer" to help those who are facing the same issue.
     
    Julie Ram, Jun 19, 2023
    #4
Thema:

After reboot, USB hard drives don't work and need to be reconnected?

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