Windows 10: After system reset, how do I get past the 'Hi there' screen?

Discus and support After system reset, how do I get past the 'Hi there' screen? in Windows 10 Installation and Upgrade to solve the problem; Stuck on 'Hi there' screen after a full system reset. After it finished, I get prompted with: "Hi there. Let's get a few basic things out of the way''... Discussion in 'Windows 10 Installation and Upgrade' started by Rod Sled, Nov 20, 2024.

  1. Rod Sled Win User

    After system reset, how do I get past the 'Hi there' screen?


    Stuck on 'Hi there' screen after a full system reset. After it finished, I get prompted with: "Hi there. Let's get a few basic things out of the way'' screen where it asks my country, language, time, etc. The problem is my keyboard & mouse DO NOT WORK so I can't click "Next". I've restarted my computer several times with no change. I tried using other mice and keyboards with no luck. I no longer have my OS disc. for Windows 10 Pro. My mouse and keyboard DOES work before I get to the setup screen. I created a Window Media USB and After going into recovery and diagnosing. It said it coul

    :)
     
    Rod Sled, Nov 20, 2024
    #1

  2. Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Nov 20, 2024
    #2
  3. CAN'T GET PAST LOCK SCREEN. PASSWORD RESET NUMEROUS TIMES!

    Hello,

    I understand the inconvenience you are facing. We will help you.

    I suggest you to try logging into safe mode and check if the issue persists.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.
    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Nov 20, 2024
    #3
  4. After system reset, how do I get past the 'Hi there' screen?

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Nov 20, 2024
    #4
Thema:

After system reset, how do I get past the 'Hi there' screen?

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