Windows 10: After the most recent windows 10 update, i cannot use my keyboard or mouse, and i cannot...

Hello, after performing the most recent update, i cannot use usb connected keyboard or mouse. i tried a number or keyboards or mice. different cables and stuff. nothing works.


the bad part : i have an 2015 iMac. by using bootstrap i could install windows on it, with no issues. 2 updates ago, i had the same issue, but it started recognizing the keyboard after some reboots. but now, nothing works. usb or thunderbolt. i really need some help here.


the point i am making, i have no issues with the pin or passwords, but i cannot get past the PIN screen...

:)

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Mouse and keyboard driver unknown after recent update

Hi,



This issue normally occurs due to outdated or incompatible keyboard and mouse drivers. We suggest you to run the
Hardware and Devices troubleshooter and check if it helps. Here are the steps:

• Type troubleshooting in the Search bar, and press Enter on the keyboard.
• Click View All.
• Right-click on Hardware and Devices from the list.
• Select Run as Administrator.
• Click Next and follow the prompts to run the troubleshooter.

If issue persists, we recommend that you perform the troubleshooting steps in this
article to resolve your concern.



Let us know how it goes.

 

Glitched Mouse with most recent Windows Update!

Hi Emma,

To resolve the issue you're having with using your mouse, we suggest that you run the
Hardware Troubleshooter on the computer with the steps below:

• Press Windows logo key + S on your keyboard.
  
• Type Troubleshooting and select it from the list.
• Select Hardware and Sound, then Hardware and Devices.

If the issue persists, update your mouse or touch pad drivers with the steps on this

link.

Let us know how it goes.

Thank you.