Windows 10: after the updated cant watch youtube

after i updated the latest version of windows 10, everytime i watch youtube videos it just got audio and either no image or green screen , before the update it works fine

:)

 

I cant watch video's such as youtube on my N8??

Whenever I go to watch a video on youtube it just closes down and goes back to the menu page? Considering youtube was already installed on the phone I thought it would be simple to click and watch??



Any suggestions appreciated...

 

Windows 10 Freeze with short sound loops while watching youtube

Hi,



I understand your concern and will assist you to resolve this issue.

• Have you updated all the drivers?
• Have you installed all the Windows update?
• is the issue specific with YouTube?

I suggest you to follow the steps below and check if it helps.

Method 1: Run the
playing Audio troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the playing Audio troubleshooter.
  

And also refer the link below and check if it helps.

Fix sound problems.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 issue with youtube ?

Hi Kyle,



Since you have upgraded to Windows 10 recently, the drivers might not be updated to the latest available. If the drivers are not updated or if the drivers are corrupted, you may find issues like this.



To assist you better, kindly provide us the below information.

• 
  What is the make and model of your system?
  
• 
  How exactly are you trying to access YouTube, is it through browser or through YouTube app?
  

If you are accessing YouTube through a browser, I suggest you to try with different browser and check if it helps.



I suggest you to follow the steps below and update the graphic drivers and check if the issue is resolved.

• 
  Type Device Manager on the search bar.
  
• 
  Open Device Manager, expand Display Adapters.
  
• 
  Find and double-click Display Adapters.
  
• 
  Right-click the device, and click Update driver software
  and follow the on-screen instructions.
  
• 
  Restart the system after updating.
  

Also I suggest you to update all the pending updates (if any) and check if it helps.



Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.



Thank you.