Windows 10: After updata laptop monitor is black

Discus and support After updata laptop monitor is black in Windows 10 Gaming to solve the problem; My laptop Alienware M15 is useing two monitors, one built in and second plug in to Nvidia RTX 2060 free standing monitor. So after updating the system... Discussion in 'Windows 10 Gaming' started by Prue 21, Sep 29, 2022.

  1. Prue 21 Win User

    After updata laptop monitor is black


    My laptop Alienware M15 is useing two monitors, one built in and second plug in to Nvidia RTX 2060 free standing monitor. So after updating the system KB5016741 I noticed that when i trun on laptop I see logo of Alienware on monitor built in so he work, then that monitor is turning dead, but outside monitor is working perfectly well. The problem is that I can't turn on the built in monitor in any way. Unplug out side monitor is not working, useing settings to duplicate or do any other option from settings is not working. Intel aplication see both monitors and is not detecting any mistake

    :)
     
    Prue 21, Sep 29, 2022
    #1
  2. AJMazza Win User

    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Sep 29, 2022
    #2
  3. Laptop monitor is black but HDMI to TV works

    So, I seem to be having the opposite problem of most. After updating my laptop to windows 10 the laptop monitor basically does not work - it's as if the graphics card does not see it. When I turn the computer on it shows me the dell logo with options to
    open the boot settings, and it starts to show the graphics for loading windows and then just goes to a black screen. Like others I thought maybe it's the issue with thinking there's 2 monitors when there really are not because it's acting like my dual monitor
    work computer at start-up, but none of the listed fixes worked. I tried to plug the computer into the TV via an HDMI cable and that does work but the laptop monitor goes from a 'light' black to an 'off' black. Of course the computer at that point only thinks
    there's one monitor which is the TV when I go into the settings. I've tried every combination of plugging in and pulling out the HDMI at different points in the reboot process but I always end up in the same place of having to plug the laptop into the TV to
    use it. It's as if the Intel graphics doesn't see the laptop monitor as an option. I also tried to update the graphics drivers but it says there are no available updates. Anyone else have this problem and a suggested solution so I can move my laptop away
    from the TV?!
     
    Greenturtle116, Sep 29, 2022
    #3
  4. After updata laptop monitor is black

    Laptop problem: Black vertical "sidebar" [Update]

    I will try that... do you think I have complete access to replace the monitor cable without dismantling the laptop from step 1? *Eek! After updata laptop monitor is black :eek:
    Tbh it's a bit scary.
     
    Black Panther, Sep 29, 2022
    #4
Thema:

After updata laptop monitor is black

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