Windows 10: After update: Can't access Windows 10 due to enter pin number not possible, keyboard driver...

After update and Office 2016 install:


Can't access Windows 10 due to enter pin number not possible, keyboard driver dead.

Now what?

Cannot access the Laptop.

Where is the button sign in WITHOUT KEYBOARD?

:)

 

Number pad that comes with Sculpt wireless keyboard.

Hi,

This problem may occur due to an outdated or corrupted device driver. For us to provide the best resolution possible, we'll be needing additional information:

• Is the number pad device visible on Device Manager?
• Is the wireless keyboard working on your computer?

Meanwhile, we suggest following the troubleshooting steps provided on this
article. It contains information and basic troubleshooting steps regarding keyboard problems in Windows.

We're looking forward to your reply.

 

Keyboard Unresponsive On Start Up, can't enter pin number.

Hi Devin,

Thank you for posting your query on Microsoft Community.

I understand that you have issues with the keyboard. We will help you to resolve the issue.

I suggest you to uninstall and reinstall keyboard drivers and check if it helps.

Steps to uninstall and reinstall driver.

• Press “Windows key + X” and click on “Device Manager”.
• In the list of devices, you should see the keyboard drivers.
• Right click on the device and then select "Uninstall".
• In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
• In the Action menu of Device manager, select “Scan for Hardware changes”
  option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.
  

Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Entering pin on Windows 10, numbers work but not letters when pressed on keyboard or onscreen keyboard. Any answers?

Entering pin on Windows 10, numbers work but not letters when pressed on keyboard or onscreen keyboard. Any answers?