Windows 10: After update my windows i can't hear nothing in my audio device

After update my windows i can't hear nothing in my audio device if someone can tell me how can fix this ?

:)

 

Audio device

Hi Rajamannar,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

This issue may occur due to the audio and display driver is out dated. Let’s try simple troubleshooting methods and check if it helps in resolving the issue. Follow the below methods information provided.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

If the issue still persist try the below steps:

Method 2.

I recommend you to update the audio driver and check if it helps.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and output and right click on it and
  update the driver.
• For the video issues try the below method.

Method 3.

Also I suggest you to update the display driver and let us know the status.

• 
  Press Windows Key + R and type
  devmgmt.msc in the box and hit Enter.
  
• 
  Locate and Expand the Display Adapter driver.
  
• 
  Right Click on the Display Device.
  
• 
  Click on update.
  

Hope this helps. Post us with the status we will be glad to help you.

 

Cortana can't hear me

Hi Isidora,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to go through the below methods and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

http://windows.microsoft.com/en-US/Windows-10/cortana-cant-hear-me

Reference: Refer to the following Microsoft article on
Cortana & search.

Check if it helps.



I hope the issue will be resolved. If not, please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Windows change audio playback device when not requested. Also it ignored disabled device.

Hi,

I realize that you are facing driver issues and application issues after the anniversary update. I will try to help you with this issue.

Suggest you to update the audio driver and display driver from Device Manager to check if that helps.

Follow these steps to update the display driver:

- Press (Windows key + X) and click on “Device Manager”.

- Expand “Display Adaptor”.

- Right click on the video driver and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.

Follow these steps to update the audio/sound driver:

• 
  Open Start, enter Device Manager, and select it from the list of results.
  
• 
  Under Sound, video, and game controllers, select your sound card, open it, select the Driver tab, and select Update Driver.
  
• 
  If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions.
  

Keep us informed to help you further.

Thank you.