Windows 10: After update, Outlook search reports "We're having trouble fetching results from the...

Nut Rangers · May 16, 2020

This Outlook search function was working earlier. I successfully applied KB4556799 and KB4552931 to my v1909 laptop. Since then all of my searches in Outlook 2016 are getting this message. Any thoughts? Is anyone else getting this behavior?

:)

Brink · May 16, 2020

Search in Outlook puts your results on top

Today, we’re delighted to share updates in Outlook that bring your search results to the top of your app experience, add top results and relevant suggestions to the Search box as well as new ways to find what you need when you search in Outlook on the go.

We recognize that a powerful search tool is a key to getting things done quickly and efficiently. Productivity is at the core of Outlook and therefore we’re rolling out updates to accelerate and simplify how Search helps you get things done and connects you with people and relevant information to you every day.

Over the next few months, you’ll experience these new capabilities in Outlook for Windows:

The Search box will move to the top of your app and include the capabilities currently provided in the Tell me what you want to do command

Suggested results will be provided as you type in the Search box including emails

Outlook commands will be included in Search results similar to Microsoft Search in Office 365

And these are the updates to Search in Outlook for iOS and Android for your smartphone and tablet:

A new experience that delivers Search results across different tabs

Keyword Search results will curate your top email results together

Search on the iPad will take advantage of the larger screen surface

So let’s dive into the details about these additions to the Search experience in Outlook:

Preview updates in Outlook for Windows

Last year, we introduced a new “Coming Soon” feature that offered customers a way to preview significant, new updates planned for Outlook for Windows. With Coming Soon, customers could try the updates when it’s convenient and to provide feedback before the updates become the new default experience in production – at which time Coming Soon would disappear. The first update we introduced with Coming Soon was the user experience design updates. We’re starting to roll out Coming Soon again so you can preview the updates to Search being announced today.

When Coming Soon appears with your monthly Office 365 update for Windows, you can learn more about the changes by tapping the Coming Soon button. It will open the Coming Soon pane that explains the changes giving you the choice to turn them on or wait until another time. Now Coming Soon will introduce several changes to Search at once.

Coming Soon is back to preview Search at the top of Outlook

First, the Search box is moving to the top of your email and calendar main canvases. This update aligns with other Office 365 Search experiences and provides a prominent, consistent place across the apps you work with every day. When you toggle Coming Soon on, the Search box will be at the top and the option “Tell me what you want to do” will be combined with Search. With Search at the top, it makes the message list pane a bit more tidy and leaves more room to view additional messages.

Coming Soon is rolling out now to Monthly Channel Targeted customers and will be introduced to Monthly Channel production customers in the coming weeks. This update will be available as a preview for a limited time -- eventually Coming Soon will go away and the changes will become the new default experience, just as we did when we introduced Coming Soon for customers to preview the new user experience updates in Outlook for Windows.

When Search is at the top of your Outlook app you’ll also get the personalized experience of Search Suggestions before you enter your search query. Just one tap into the Search box will show your most recent searches in a drop down menu (people often search for the same things time and again) as well as suggested people and emails addresses of those you communication or meet with most often. These no-query suggestions are only relevant to you.

Search Suggestions - includes contacts and their emails

Additionally, when you enter a key words search query, we’ll provide Search Suggestions that will continue to change and update as you type more letters and include potential matches from your calendar too.

Then, once you enter the full keyword search query, Outlook curates the results based on the most relevant information in your mailbox and puts those on top of the returned results followed by results in chronological order (Today, Yesterday etc).

Outlook for Windows - Top Results

And don’t worry, when you enter a specific query, Outlook for Windows will continue to provide you with an option to correct spelling mistakes so your Search results are bang on.

Similar to other Microsoft Search experiences in Office 365, Outlook for Windows commands or Actions will be also be included in your Search results. For example if you type “sign” in the Search box you’ll start to see Actions in the Search results that align with Outlook commands that include “sign” such as signature and design. No need to use “Tell me what you want to do” to find the right command when the new Search box includes the answers in one place. When Search moves to the top of Outlook for Windows, “Tell me what you want to do” will no longer be in your simplified or classic ribbon.

A new way to get results when you’re mobile

Today Search in Outlook mobile automatically surfaces your top Contacts, Files and other Upcoming events information without entering a query. What if what you need is not there with a single tap on the Search icon? Top Results are also coming to your keyword search in Outlook for iOS and Android, just double tap the Search icon to go directly to the keyword search box. Sometimes the most recent results aren’t most relevant. With Top Results we curate the three best results and show them to you at the top of your list, regardless of when they were sent. You’ll still be able to see the rest of the email results in date order and filter them for attachments. Top Results in Outlook for iOS and Android should start to roll out early in the new year.

Top Results in Outlook for Android

The Outlook mobile Search experience continues to evolve. Recently we added Discover to your Search experience in Outlook for iOS, powered by Microsoft Graph. This feed uses machine learning to provide quick access to Office 365 documents that are popular among people close to you in your organization.

Outlook for iOS adds Discover feed from Office 365

Today, we also announced Meeting Insights in Outlook for iOS and Android. With all these updates, we plan to simplify how your Search results show up in Outlook mobile. We’re pleased to announce a new experience to make it easier to find what you need and navigate with tabbed results. This new orientation to Search in Outlook mobile is designed to make it easier to flip through your keyword search results. With one query, the results are organized across Top Results, Mail, Events and Contacts tabs to make it faster to locate the relevant information you’re looking for. Tabbed results should start to roll out early in 2020.

Keyword Search results across tabs in Outlook mobile

In case you missed the announcement Microsoft made this summer in partnership with Samsung, we updated the Outlook for Android tablet experience with a three-pane view for viewing your folders, message list and reading pane all at once. To take advantage of the extra tablet surface we also released the ability to see your keyword Search results in 2 panes so that you can see more results at once. Similarly, last week we announced enhancements in Outlook for iOS with the Split View in iPadOS as just one of the many Outlook capabilities we deliver across the devices in the Apple ecosystem. This update will also give you the ability to open multiple windows at the same time, including Search, in Outlook for iOS on the iPad.

For those who love Groups in Outlook for Windows, you’ll be excited to learn about advanced email Group Settings option which will be available on your simplified ribbon and rolling out by the end of 2019. And we know you’ll be delighted about the ability to drag and drop emails from your message list to your Groups folder as well as having Microsoft Information Protection sensitivity labeling extend to your Group – both coming early in 2020. Learn about these updates and more about Office 365 Groups at this Microsoft Ignite session BRK2056.

Drag and drop emails into your Office 365 Groups in Outlook for Windows

Microsoft Ignite is an exciting time where you can learn about updates and things to come. In addition to the enhancements in Search and Calendar in Outlook mentioned here, we also have news to share about the new Outlook for Mac for Insider Fast community and updates that make Outlook for iOS and Android a gold standard for secure communications in the enterprise. Also, don’t miss what’s new in AI in Outlook for iOS with Play My Emails which brings you a new way to manage your inbox.

We love hearing from our customers so please share your feedback about all these updates by providing feedback in app or any time at on uservoice.com.
Click to expand...

Source: https://techcommunity.microsoft.com/...op/ba-p/930232

AceXII · May 16, 2020

Outlook 2010 not returning full search results

I have a few users who have updated their Windows 10 PC. After the update, Outlook 2010 is not returning all of the search results.

I re-indexed all the computers and still it is not returning everything. Its not the Exchange Server either because we have an RDS server running Windows Server 2012 and the same version of Outlook and its working fine. Not to mention, we also have other Windows 10 users, who have not updated yet, that the search function still works.

I have also tried re-installing Outlook and that did not work either. Any suggestions???

Arul_D · May 16, 2020

Windows 10 search not indexing Outlook 2013, no search results

Hi,

Thank you for your interest in using Windows 10.

Let's diagnose the issue by referring to the following suggestion and check if that helps you.

First of all, I would suggest you to check if the
Windows Search Service is running in Automatic mode under the list of Windows services. You can follow the steps to check and start the
Windows Search again:

Press Windows+R keys to open Run. Type “servces.msc” without quotes and hit
Enter.

From the list of services, locate the Windows Search Support Service
and Windows Search Service.

Right click on the Windows Search Service
and then click on Properties.

Check if the service is running. If not, start the service and change the
Startup type to Automatic.

Follow the same steps to start the Bluetooth service
and change the startup type to Automatic.

You can also try the following suggestion.

Run the Search and Indexing troubleshooter. Follow the steps mentioned below.

Press “Windows key + W”.

Type “Troubleshooting” without quotes in the Search box and hit enter.

Select “View all” option from the left panel.

Select “Search and Indexing”.

Follow the on-screen instructions to run the troubleshooter.

Hope this information helps you. Please do let us know if you need further assistance.

Windows 10: After update, Outlook search reports "We're having trouble fetching results from the...

After update, Outlook search reports "We're having trouble fetching results from the...

After update, Outlook search reports "We're having trouble fetching results from the...

After update, Outlook search reports "We're having trouble fetching results from the...

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