Windows 10: After Updating to 22h2, during boot I get blue screen and 0xc0000098 error

Continuation from https://answers.microsoft.com/en-us/windows/forum/all/could-not-update-to-22h2-due-to-0x800701b1-and/0b73553a-b6b3-47bf-a4cc-be9d5080f87a?page=4

:)

 

Windows 10 0xc0000098 error

Hi,

0xc0000098 is caused by an incomplete or corrupt configuration in the BCD registry hive. To help get the best solution to your concern, we'd like to ask the following questions below:

• Are you experiencing the blue screen error during boot up?
  
• Have you done any changes on your computer before the issue started?
  
• What troubleshooting steps have you done so far?
  

If you're able to boot up your computer, we suggest following the steps on this
link
to help resolve blue screen errors.

We'll keep an eye out for your response.

 

error code 0xc0000098, blue screen

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are getting a Blue Screen error on your computer. I’ll certainly help you with the issue.



However, please let us know:

• What is the complete Blue Screen error message you receive?
  
• Are you aware of any changes made to the computer prior to the issue?
  
• Are you able to boot the computer to desktop?
  

I would suggest you to unplug all the external devices from the computer except mouse and keyboard and try to boot the computer.



If you are unable to boot the computer to the Desktop, I would suggest you toBoot your PC in Safe Mode: Try booting the PC to safe mode and check if it is still crashing. Refer the article
Start
your PC in safe mode in Windows 10



In case, the PC is working fine in Safe Mode then you may try performing Clean Boot and see if the PC boots normally. Refer the article
How
to perform a clean boot in Windows



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



Note: Please refer the section
Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.



If the PC crashes after performing clean boot, I suggest you to perform hardware clean boot while in Safe Mode and check if that helps.



Hardware clean boot:



I suggest you to follow the steps mentioned below and disable the devices is Device Manager:

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type devmgmt.msc and hit enter.
   
3. Now, expand Display adapters,
   Printers, Sound, video and game controllers one by one.
   
4. Right click on the devices inside the section and click on
   Disable device.
   
5. If asked for restart click on restart later and disable all the devices.
   
6. Close the device manager window and restart the computer.
   

You may also refer the steps mentioned in the article
Troubleshoot blue screen errors.



However, as Thagstrom has suggested, please share the dump files with us to get to the root cause of the issue.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Boot Error 0xc0000098

Hi my surface go is experiencing a boot error of 0xc0000098 after an overnight update.