Windows 10: After Win 10 re-install I can't see my NAS drive

Discus and support After Win 10 re-install I can't see my NAS drive in Windows 10 Network and Sharing to solve the problem; Had to re-install Windows 10 on a Dell Optiplex. Now I can't see the NAS drive using File Explorer. The files are all on the drive and I can see them... Discussion in 'Windows 10 Network and Sharing' started by your humble servant, Apr 17, 2020.

  1. After Win 10 re-install I can't see my NAS drive


    Had to re-install Windows 10 on a Dell Optiplex. Now I can't see the NAS drive using File Explorer. The files are all on the drive and I can see them using the Synology tools.

    What is the missing piece/ingredient here?

    thanks.

    :)
     
    your humble servant, Apr 17, 2020
    #1
  2. Gino Des Win User

    Windows 10 & NAS Box

    Hi Peter,

    A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

    • How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
    • Are you using a program provided by the manufacturer of your NAS box to access it?
    • Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
    in the following thread: Unable to see NAS drive on Network - Win 10 PC.

    Keep us updated on the status of the issue, and we will be glad to assist you further.
     
    Gino Des, Apr 17, 2020
    #2
  3. DizMatt Win User
    Windows 10 - NAS Drive

    I've had similar problems for months but finally cracked it.

    I thought it was my BT router but it's completely down to windows 10.

    My steps to solution, which may not all be required were:

    • ensure client networks for windows is installed (not a problem my installation but essential)
    • TCP/IP advanced settings, WINS, NetBIOS settings to DEFAULT (this might be have been critical)
    • in Windows features, turn on SMB 1.0/CIFS file sharing support, This was NOT enabled by default on my clean windows 10 pro installation
    I also checked that the shares were active, I think I disabled them in my trouble-shooting by accident. Prior to installing win 10 it all worked quite nicely.

    I could log into the NSA320/NAS via the administrative control panel, also I could detect using the Zyxel NAS detector interface.

    I did NOT require any shifty looking drivers from adware driven websites.

     
    DizMatt, Apr 17, 2020
    #3
  4. mrbillz Win User

    After Win 10 re-install I can't see my NAS drive

    Win 10 Pro file explorer lockup opening NAS drives

    greetings,

    Win 10 pro upgrade from 8.1 pro on Hannspree netbook. Install went well, now when trying to access 2 different NAS boxes on my non domain network (simple workgroup setup) file explorer can't seem to access either of the drives, and when trying to abort the
    attempt, file explorer locks up for about 20 seconds. Somewhere in the process I picked up a persistent error that the temp file removal failed, and this now persists even after reboots.

    Had no issues w/ NAS file access while under win 8.1. No config changes to either the NAS boxes or the win install that I have made. Also, no issues accessing from my other win 7 computers.

    Any suggestions?

    Thanks!

    WRS
     
    mrbillz, Apr 17, 2020
    #4
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After Win 10 re-install I can't see my NAS drive

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