Windows 10: After windows 10 installation computer doesn't turn off or restart

Discus and support After windows 10 installation computer doesn't turn off or restart in Windows 10 Support to solve the problem; Hi, everyone. Alexis is here. CPU Inter Core i3 2310M @ 2.10GHz Motherboard Lenovo emerald Lake Graphics: Generic PnP Monitor Intel HD Graphics... Discussion in 'Windows 10 Support' started by tutorial93, Feb 6, 2017.

  1. After windows 10 installation computer doesn't turn off or restart


    Hi, everyone. Alexis is here.

    CPU Inter Core i3 2310M @ 2.10GHz
    Motherboard Lenovo emerald Lake
    Graphics:
    Generic PnP Monitor
    Intel HD Graphics 3000 (lenovo)
    1023 MB NVIDIA GeForce GT 525M (lenovo)
    BIOS (brand lenovo)
    Version 44CN28WW
    Date 2/22/2011

    I've installed clean windows 10 via usb, but laptop can't be turned off or restart. For example: after clicking Power->Restart, laptop closes apps, shows "Restarting your PC" and then just black screen and it still works I see it and hear.
    Also I can't enter BIOS, I pressed F2, as I usually did, no reaction.
    I saw, there are many posts with the same issue, people often say, that it's driver or hardware incompatability with windows 10. I tried many of the solutions, I saw.

    There are some, that I can't perform:
    First is to Disable internal graphics in BIOS, becase I can't enter BIOS.
    Second is writen here:
    1. uninstall intel management engine 11.x driver, and instal 9.x driver for windows 8. 2.turn of hybrid shut down as described here, or use “powercfg -h off” cmd command. 3. go to device manager, navigate to Universal Serial Bus Controllers, select “generic usb hub” and all other listed devices, open their properties, click on Power Management tab, and opt out “allow this computer to turn off….” press ok.CPU. Can't perform this method, because while installing Management Engine 9.5.24 I get message: "Your platform isn't supported".

    Any advices on how to turn off laptop or restart as intended; How to enter BIOS or install Management Engine?
    Thanks in advance!

    :)
     
    tutorial93, Feb 6, 2017
    #1

  2. Windows 10 installation causes shutdown that reverts changes on reboot

    I'm upgrading an old laptop from windows 7 home premium to windows 10. It downloads properly but when it restarts after it gets to the black screen saying that windows 10 is installing and that the computer may restart a few times, the installation cuts
    off. It doesn't restart it only shuts down and after manually turning it on it says that it's reverting to a previous version of windows. I've looked online and it doesn't seem as if anyone has encountered this problem before.
     
    RhyzPereira, Feb 6, 2017
    #2
  3. Windows 10 Upgrade problem

    My Windows 10 starts the installation but when it turns my computer off the first time it doesn't restart. When I turn it back on it goes back to Windows 8.
     
    victoriasutherland1954, Feb 6, 2017
    #3
  4. After windows 10 installation computer doesn't turn off or restart

    tutorial93, Feb 6, 2017
    #4
  5. philc43 Win User
    Next time you click restart hold down the shift key at the same time. This should enable the special advanced startup options to appear and hopefully you can enter the troubleshoot options and try a repair or system restore or boot into UEFI settings.
     
    philc43, Feb 6, 2017
    #5
  6. I have found the solution for all of the problems.
    1. I've downloaded BIOS for my lenovo laptop from official website
    2. Installed it.
    3. Restarted PC and now I successfully entered BIOS using F2.
    4. In BIOS "Load default settings"
    5. Now I have no problems at all

    Good luck!
     
    tutorial93, Apr 4, 2018
    #6
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After windows 10 installation computer doesn't turn off or restart

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