Windows 10: After windows 10 update, first my keyboard would not work so I used the screen keyboard....

KennethAeverman · Nov 5, 2020

After windows 10 update, first my keyboard would not work so I used the screen keyboard. Now my mouse will not work neither. Using windows 10 pro. I need a windows 10 pro system disk.

:)

KathleenPapajohn · Nov 5, 2020

keyboard is not working on Windows 10.

Hi Dorrie,

Thanks for keeping us posted on the above post.

Please reply:

Did you try updating the keyboard driver?

Are you not able to use the keyboard after logging in into the user profile?

Did you check if similar issue persists on connecting another keyboard to the device?

What is the exact issue you are facing?

Method 1: Update, uninstall and reinstall the keyboard drivers.

Step 1: If you haven’t tried, update the keyboard driver by referring to the above mentioned steps and check if the issue is resolved.

Step 2: If the issue persists, try uninstalling and reinstalling the keyboard driver and the software by following the steps below and check if the issue is resolved.

Press Windows logo + X keys on the keyboard and select
Device manager from the context menu.

Expand Keyboard, right click on the keyboard driver and select
Uninstall from the context menu.

Follow the on-screen instructions and wait for the device to get uninstalled.

Restart the PC and check if the keyboard driver is reinstalled.

Check if the changes are effective.

Method 2: If you are unable to use the keyboard after logging in into the user profile, I suggest you to use another keyboard and check if similar issue persists.

Write to us with the status of the issue and the answers to the above questions for further assistance.
Your reply is most important for us to ensure we assist you accordingly.

Thank you.
Click to expand...

I have done all suggested steps and additionally was on the phone with Microsoft support for 2 (yes TWO) hours after a 4 (YES FOUR) hour call-back wait, and support could not fix the issues that were the result of an MS 10 update. The MS SUPPORT PERSON, AFTER
2 HOURS, TRIED TO TRANSFER ME TO SOMEONE WITH MORE EXPERIENCE WITH ON-SCREEN KEYBOARDS UNDER MS 10, BUT WE WERE DISCONNECTED. I am now waiting another 4-5 hours for ANOTHER call-back. EVen 2 restores did not work.

John Vil · Nov 5, 2020

want to use manual keyboard----not on screen keyboard

Hi,

The On-Screen Keyboard is an application which provides a visual keyboard on your screen that can be used in place of a physical keyboard. To better assist you and provide you with the appropriate troubleshooting steps, kindly answer the questions below:

Is your physical keyboard not functioning?

Have you tried turning off the On-Screen Keyboard?

To turn off the On-Screen Keyboard, kindly follow the steps below:

Click on Start.

Go to Settings.

Select Ease of Access.

On the left panel, click on Keyboard.

Under On-Screen Keyboard, make sure it is set to Off.

We'll be waiting for your response.

Kem Mon · Nov 5, 2020

Keyboard not working after Windows 10 Update

Hi,

Have you tried updating
your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:

On your search bar, type
Troubleshooting.

Change the view to
View all.

Choose
Hardware and Devices
and run the troubleshooter.

Let us know how it goes.

Regards.

Windows 10: After windows 10 update, first my keyboard would not work so I used the screen keyboard....

After windows 10 update, first my keyboard would not work so I used the screen keyboard....

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