Windows 10: After Windows 11 Update Spotify App no longer routes sound through Audio Interface to...

Hello,I have a TASCAM US-4x4HR Audio Interface that I plug in my PreSonus Eris 4.5 Studio Monitors into for sound.Before the Windows 11 update that just recently occurred, I was able to play music from Spotify with no issue.After the update, Spotify is no longer able to play music through my Audio Interface to my Studio Monitors. It will play sound when I unplug my audio interface and have it route through my Desktop Speakers.I have uninstalled and reinstalled Spotify and the Driver on my Audio Interface, but the problem still persists. What can I do? Is it possible for me to go backwards befo

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Multichannel audio interface in/out routing

Hi Paulo,



Thank you for writing to Microsoft Community forums.

• What is the make and model of your external audio interface?
• Which routing application are you using?

The configurations of inputs and outputs on any audio interface is dependent on the hardware and its supporting software. Any audio interface with more than 2 inputs and 2 outputs, should ideally give the user an option to map the
Input and Output Config, according to his interest.



I suggest you to go through the user manual provided by your audio interface's manufacturer to know how to set up the control surface.



If it doesn't explain how to configure, I suggest you to get in touch with the audio interface's manufacturer to know how to configure the same.



Hope it answers.

Regards,

 

Windows 10 Audio Routing

Hi,



Thank you for writing to Microsoft Community Forums.



We will need few more details so that we can narrow down to the root cause of the issue and assist you with appropriate troubleshooting steps.

1. Which build version of Windows you are using?
   
2. Was there any change or update on your system, prior to which you weren't facing this issue?
   
3. May I know the make and the model number for your system?
   
4. Do you receive any error message or error code when the audio routing automatically switches back to the default device?
   
5. Could you please confirm if you have tried setting the default device in the
   App volume and device preferences in Windows Settings?
   

From Settings > System > Sound > Advanced sound options > App volume and device preferences > under apps, look for Netflix and set the default device



You can try few of the troubleshooting steps to check if this helps you.



Method 1: Reset Netflix.

1. Navigate to Settings > Apps > Apps & features.
   
2. Find Netflix and Click on it.
   
3. Click on Advanced options.
   
4. Click on Reset.
   

Method 2: Uninstall and Reinstall Netflix.



You can check the article
Repair or remove programs in Windows 10 try this, if this doesn’t work try to reinstall the app.



Method 3: Update audio drivers.



I suggest you to
update sound drivers, you may also check the system manufacturer's website so see if there is a new version of your audio drive available for update.



If you still face the issue, I suggest you to reply with the answers to the questions above and also the screenshot of
mmsys.cpl Screen, by Press Windows + R key on your keyboard and typing
mmysys.cpl and hit enter.



Regards,

Amit Sunar

Microsoft Community – Moderator

 

External Audio Interface Loss of Sound at Random


I've recently started experiencing a strange problem involving my Roland Duo-Capture Ex audio interface losing sound after a small period of time of it being on. The device itself will stay on and powered, as well as it being still visible under playback devices and in the device manager. Sound will just cut however for instance when playing music. through Spotify. I have gone through various fixes including reinstalling the device's drivers, connecting it through different usb ports, and disabling exclusive control. The problem will inevitably occur no matter how many times I restart the device. I know that my sound works fine since I can switch to system sound without a problem.

I've narrowed getting the problem down to my pc since I do not experience this problem when connecting the interface to my laptop. The laptop also runs Windows 10 fully updated. In playback devices, the audio interface will stay visible in a frozen state, still displaying the levels it had as it froze:





I've run out of fixes, and it is driving me crazy *Mad.