Windows 10: Airplane mode won't turn off

I've been trying to turn airplane mode off because it's not allowing me to connect to the wifi wirelessly. I have tried everything I could online but nothing seems to work. It does appear differently on my computer as opposed to other websites I've seen.

:)

 

Can't turn off airplane mode

Hi Robert,

Turning off Airplane mode should be done by one click/tap. However, for us to isolate the concern, can you provide us the answers to these questions:

• Are you using a computer or mobile phone?
• What do you mean by "can't turn off airplane mode"?
• What troubleshooting steps have you tried to resolve the concern?
• Were there any changes made on your device prior to the issue?

If you're using a computer, we suggest that you check the answer of
George JeffryChilders on August 24, 2015 in this
link. There are 381 people that were helped by his answer.

We're looking forward to your response.

 

How to turn on off Airplane mode in windows 10?

Two methods as given in the article as well.

• Open Action Center by clicking the rightmost icon. In the bottom side, a tile of airplane mode would be given. Clicking that would turn it ON and turn it into bright tile.
• Navigate to Settings>Network and Internet and turn Airplane mode ON or OFF.

All clear steps are here as well:

Ten Forums - Windows 10 Help and Support Forum

 

Airplane Mode will not turn off

I tried these steps, as they were the same steps listed in a previous post as well, but no success. Airplane mode is still active, the option to turn it off is inaccessible still, and I'm getting fed up with Microsoft support who've had me on hold well
over two hours now!