Windows 10: Airpods are not working on pc video or audio calls

Hello! Can you please tell me when I connect my airpods to my computer I hear everything but when I want to attend a Zoom meeting or any Video call I can't hear and My mic also does not work. I tried to set up the microphone on the Control panel but there was no sound. I also update the driver on the device manager. Please tell me what I do. My airport is working well on my laptop but a problem is found when I use it on my PC. My AirPods works on Youtube or other video player

:)

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Airpods

My airpods don't show up on the list under HID. None of my two set do.

Best,

Erik

 

Airpods

My airpods don't show up on the list under HID. None of my two set do.

Best,

Erik

I should have said thank you.