Windows 10: Airpods connected as headphones but not headset in Windows 10

My Airpod Pros were connected to my laptop running Windows 10 and displayed both "Headphone" and "Headset" options for sound and sound/microphone accordingly. After reconnecting my Airpods today, they were only added as "Headphones" and not a "Headset" meaning I cannot use the mic.


I have already tried updating the drivers and restarting both components

:)

 

Airpods Pro super loud on Windows 10

Recently, my AirPods Pro began playing at max volume when connected to Windows 10. I can move the Windows volume slider up and down and the volume does not change. The AirPods Pro were working just fine for several weeks, not I can not use them on Windows
10.

I found this post and followed its advice, but it did not fix the issue. I have removed the AirPods Pro device from the computer, rebooted the computer, and re-paired the AirPods Pro. No change. The AirPods Pro work fine on my iPhone.

EDIT: It appears that the issue is with the "Headset" device. If I switch the volume profile to "Headphones" the volume plays normally and can be adjusted by the slider. See reply from "lacrumb" below. However, this is not a permanent solution for me as
I frequently take calls and need the "Headset" to work for that.

Any suggestions?

 

Airpods pro connectivity to Surface Book 2

I can't connect my airpods pro headphones to my SB2. Any suggestions?

Thanks.

 

AirPods Pro problems between "Headset" and "Headphones" in Win10

Before re-installing Win10 Pro (20H2, v.2) last night my AirPods Pro worked like a charm: clear sound, full range from treble to bass. I could use the squeeze/tap functions to pause audio, jump tracks forward/reverse.

After re-installing Win10 last night my AirPods Pro are misbehaving. I noticed a steep decline in audio quality (sounds like a 1950s AM radio) and couldn't use the squeeze/tap functions.

Windows shows two AirPods items -- both in Control Panel > Hardware and Sound > Sound > Manage audio devices and on the Speakers icon in the taskbar notification area:
Headphones - AirPods Pro Stereo
Headset - Airpods Pro Hands-Free AG Audio
With the "Headphones" selected: I get the audio quality I had before: clear with full range of sounds, but I don't get the squeeze/tap functions.

With the "Headset" selected, I get the horrendous audio quality, but I get the squeeze/tap functions. Windows says all the correct and current drivers are installed.

I uninstalled all the AirPods entries from Device Manager and rebooted, but they reinstalled with the same situation.

How can I get what I had before re-installing Win10: (a) clear, full-range sound and (b) able to use the squeeze/tap functions?