Windows 10: Airpods connecting but no audio or really choppy

when i have my wired headphones plugged in they work great but when i switch to my Airpod pros i cant hear anything or it will be super choppy and will cut back to nothing

:)

 

Airpods are connected, but no audio or mic.

Previously it would say Connected, Voice, Music, but this no longer is the case. The audio does not work.

This is not a problem with my AirPods as it works perfectly fine with other devices.

List of things I've tried that did not solve the problem:

Removing the device and reconnecting

Trying to connect from sound, when trying to connect to the airpod it would not show up.

Restarting Bluetooth drivers

Checking and installing updates for the computer.

Restarting the computer.

My make and model: Lenovo 82SX

 

Connecting airpods

My airpods are saying their connected and I never had a problem before with them. The sound keeps playing through the speaker instead of the airpods but their clearly connected. I really absolutely hate this computer since it was listed as being a good
computer and its complete trash but it never didn't connect and work properly. Its a stupid hp windows 10 if that means anything but shouldn't. I just want to know why it isn't playing through my airpods but says connected.

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator