Windows 10: airpods not connecting

Every time I try connecting my AirPods to my computer it says "driver unavailable", I checked the device manager and the "microsoft_hfp_audio_device_97 was not working, I tried updating the driver but that didn't work and I also tried reinstalling it.

:)

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Airpods pro connectivity to Surface Book 2

I can't connect my airpods pro headphones to my SB2. Any suggestions?

Thanks.

 

airpods disconnect in 1 second

i've been through lots of posts but none seem to fix my issue connecting airpods to my Surface laptop. The airpods paired successfully and when i click connect it connects for about 1 second and then disconnects. I see lots of posts about device manager
and the power manager tab but there is no power manager tab. i see lots of posts about locating aripods in the human interface but they are not listed. i found one post about airpods under the bluetooth menu but nothing there seems to fix anything.

airpods worked seamlessly with my iphone.

thanks!