Windows 10: airpods not recognized as audio on pc

I have my Bluetooth dongle, it's enabled and ready to pair , I connected the airpods and it says it's connected (sometimes connected for music) but no sound plays. my pc has windows 10 installed, how can I fix this? please send screenshots if possible

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Airpods not playing ALL PC audio

Hi everyone,

I have a specific issue about certain sound sources not playing through bluetooth-connected Airpods. This problem is occurring on an HP laptop that runs Windows 10. The issue is that audio from Spotify and Youtube plays through my Airpods, however audio
from a Zoom meeting does not and continues to play out of my laptop's speakers, even when, for example, Spotify is playing through my Airpods simultaneously.

In the Bluetooth devices settings page, under the Audio section, it says my Airpods are 'Connected voice, music". I believe the "music" part of that is why sound from Spotify and Youtube will play through the Airpods but not audio from Zoom, for example.
I want ALL sound from my PC to go through my Airpods. Any ideas how to fix this? I do not own another set of bluetooth headphones.

I have tried going into the Advanced audio settings page titled "App volume and device preferences", under which I can specify which apps go through which audio output. Even when I changed Zoom's setting to go through my Airpods, the Zoom audio was not routed
to my Airpods and continued to play through the laptop's speakers.

Thank you in advance.

 

Problem with audio playing through Apple Airpods

I found this on the CNet website in less than 2 minutes with a search engine (Google

Go to Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device.

In the Add a device window, click Bluetooth.

Put your AirPods in their case and open the lid. Press and hold the button on the back of the case until you see the status light between your two AirPods start pulsing white, and then let go. Your AirPods should show up in the Add a device window. Click to
pair and connect.

After making the initial connection , you'll be able to reconnect your AirPods and your PC by returning to the Bluetooth & other devices page in Settings. You'll see all of your paired audio devices listed under the Audio header. Select your AirPods from
the list and click the Connect button.

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator