Windows 10: Airpods Pro Not Working with Windows 11

Please send help, I have tried everything. I have restarted the system, I have deleted the Bluetooth device, I have reset the Airpods, I have updated all Drivers, I have uninstalled the Airpods Bluetooth Drivers, I have paired them under Sound - Output Devices, and nothing is working. They used to connect and then would work one time and then not again, but now even when I get them to say "Connected" they will not play sound through the Airpods. I use my Airpods for work, so this has been a huge frustration and I have tried every freaking intervention I've seen on this website and on Reddit. A

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Airpods pro 2 not working on windows 10

Hi

Welcome to Microsoft community.

I understand the issues you're experiencing with your AirPods Pro on your Windows 10 PC. It seems like you've already tried some common troubleshooting steps. Here are a few more suggestions you might consider:

1. Re-pair your AirPods: Remove your AirPods from the list of paired devices on your PC and then re-pair them. This could help reset the connection between your AirPods and your PC.
   
2. Reset your AirPods: According to Apple, you can reset your AirPods Pro by pressing and holding the setup button on the back of the charging case for about 15 seconds until you see the status light flashing amber. After resetting, you can try re-pairing them with your PC.
   
3. Disable the Hands-Free Telephony service: Go to Control Panel -> Hardware and Sound -> Devices and Printers. Find your AirPods, right-click on them and select "Properties". Then go to the "Services" tab and uncheck "Hands-Free Telephony". Click Apply and OK, then try reconnecting your AirPods.
   
4. Check Bluetooth services: Press Win+R, type "services.msc" and press Enter. In the Services window, find "Bluetooth Support Service", right-click it and select "Restart". Then, right-click it again, select "Properties" and set the startup type to "Automatic". Repeat these steps for "Bluetooth Audio Gateway Service".
   
5. Check for interference: Other wireless devices and electronic equipment can interfere with Bluetooth connections. If possible, move your PC and AirPods away from other devices and try again.
   
6. Seek professional help: If none of these steps resolve your problem, it may be worth bringing your PC and AirPods to a professional for a check-up.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

AirPods Pro 2 Microphone Not Working on PC

Hi, my name is Kelly, and I'm an independent consultant and I'm here to help.

It's possible that your AirPods Pro 2 are not being recognized as a headset because they are not properly set up to work as a microphone on your Windows 11 computer. Here are some troubleshooting steps you can try:

Check the AirPods Pro 2 settings: Make sure that your AirPods Pro 2 are set up to work as a microphone on your Windows 11 computer. To do this, go to Settings > System > Sound > Input > Choose your input device and select your AirPods Pro 2.

Check the microphone settings: Go to Settings > System > Sound > Input > Device properties > Additional device properties. In the Microphone Properties window, go to the Levels tab and make sure that the microphone volume is turned up.

Update audio drivers: Go to Device Manager and check if there are any updates for your audio drivers. Right-click on the audio driver and select Update driver. Alternatively, you can visit the manufacturer's website to download and install the latest audio drivers for your Windows 11 computer.

Reset your AirPods Pro 2: Try resetting your AirPods Pro 2 by putting them in their case, pressing and holding the button on the back until the light flashes amber, and then repairing them with your Windows 11 computer.

If none of these steps work, you may want to contact Apple support or your computer manufacturer for further assistance.

 

Airpods Pro 2 Mic doesn't work on Windows 11

If this doesn't work, you can try these additional steps:

In the Sound settings, scroll down to the "Related Settings" section and click on "Sound Control Panel".

In the Sound Control Panel, go to the "Recording" tab.

Right-click on the blank space in the recording devices list and select "Show Disabled Devices".

Find your AirPods in the list (likely named "Headset Earbuds"), right-click on it and select "Enable".

Then go to the "Playback" tab, right-click on your AirPods and select "Set as Default Device".