Windows 10: Airpods pro second gen connected to pc windows 10 but no sound

Hello, I recently reinstalled my windows because i upgraded from hdd to sdd, and now suddenly my airpods are connecting to my pc they are connected to tp link ub500-bluetooth adapter but they are playing no sound. For the past two days i ve tried everything and nothing worked and today i did a full reset of the pc and still connected but no sound. I think its because of an driver or windows update and today i did a full reset of the pc and i still got the issue. Any suggestions? Thanks!Device Manager: https://imgur.com/a/4oNUrZNThey worked perfectly fine before i got the ssd and reinst

:)

 

Airpods connected but no sound

Same problem. Windows 10, fully updated as at today.

On my Windows 10 PC, Airpods Pro show as Paired and Connected, BUT no sound will play via the airpods. I've tried everything - disconnect the airpods, unpair, re-pair, re-connect, also tried disconnecting the airpods on my iphone so no possible conflict - nothing works. I've also ensured the airpods are showing (in Windows 10) as the default sound device.

But the only sound coming from the PC is coming from the PC's internal speakers. No sound is coming through the Airpods Pro. Absolutely maddening.

 

Airpods pro 2 not working on windows 10

Hi

Welcome to Microsoft community.

I understand the issues you're experiencing with your AirPods Pro on your Windows 10 PC. It seems like you've already tried some common troubleshooting steps. Here are a few more suggestions you might consider:

1. Re-pair your AirPods: Remove your AirPods from the list of paired devices on your PC and then re-pair them. This could help reset the connection between your AirPods and your PC.
   
2. Reset your AirPods: According to Apple, you can reset your AirPods Pro by pressing and holding the setup button on the back of the charging case for about 15 seconds until you see the status light flashing amber. After resetting, you can try re-pairing them with your PC.
   
3. Disable the Hands-Free Telephony service: Go to Control Panel -> Hardware and Sound -> Devices and Printers. Find your AirPods, right-click on them and select "Properties". Then go to the "Services" tab and uncheck "Hands-Free Telephony". Click Apply and OK, then try reconnecting your AirPods.
   
4. Check Bluetooth services: Press Win+R, type "services.msc" and press Enter. In the Services window, find "Bluetooth Support Service", right-click it and select "Restart". Then, right-click it again, select "Properties" and set the startup type to "Automatic". Repeat these steps for "Bluetooth Audio Gateway Service".
   
5. Check for interference: Other wireless devices and electronic equipment can interfere with Bluetooth connections. If possible, move your PC and AirPods away from other devices and try again.
   
6. Seek professional help: If none of these steps resolve your problem, it may be worth bringing your PC and AirPods to a professional for a check-up.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Airpods pro 2 conncect through bluetooth but play no sound then disconncect in few seconds

Hello,

I am not sure if this would help. Similar issue was seen on my PC and I tried the following

Control Panel -> Hardware and Sound -> Sound -> Communications -> Select Option "Do Nothing"

After following the above I was able to connect the Airpods Pro 2 and does not disconnect anymore and the audio also works fine.

PS : Also once it is connected I selected back the previous option ("Reduce the volume of other sounds by 80%") as is, seems like this does not impact the connection any more and everything works fine.