Windows 10: Alexa app for windows 10

HI:


I just downloaded Alexa for Windows 10, and have a very strange problem.


In the Alexa app settings, I can turn everything but the Launch app on sign in to this computer option. It is greyed out. I've tried the uninstall/reinstall method, and when that didn't change anything, trried to find the registry entry for the app, to no avail.


I am the owner of the computer, It's not connected to any corporate servers, I'm using my admin account to try to fix it. The account is not a local account. It's a Microsoft account. These are my system specs


Edition Windows 10 Pro

Version 20H2

Installed on ‎10/‎29/‎2020

OS build 19042.868

Experience Windows Feature Experience Pack 120.2212.551.0




Device name

Processor IntelR CoreTM i7-10700 CPU @ 2.90GHz 2.90 GHz

Installed RAM 32.0 GB 31.7 GB usable

Device ID

Product ID

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

:)

 

Alexa App on Win10.

Win10 1909. Strange problem with Alexa app from MSoft Store.

Alexa on Win10 is the only Alexa device that will not play BBC Radio.

Me: (To DESKTOPPC Alexa) "Alexa, play BBC Radio 2"
Alexa: "Here's Radio 2"
App: (On DESKTOPPC) "BBC Sounds"
Silence.

Me: (To Echo Alexa in the Hallway) "Alexa, play BBC Radio 2 on DESKTOPPC"
Alexa: "Here's XXX" (A completely different TuneIn station)
App: (On DESKTOPPC) Plays the TuneIn station that I did not ask for!

I have the BBC Skill on the app. So I say...
Me: (To DESKTOPPC)... Open BBC.
Alexa: Choose a station or program.
Me: Play Radio 2.
Alexa: Here's Radio 2.
Silence. The above works fine on other devices.

I'm thinking this may be a Win10 settings problem, although I have no idea which. When I go into Sound Settings on Win 10 and choose "App volume device preferences" the volume slider against Alexa is greyed out. All other media/music apps are shown in blue and the slider can be adjusted. Kind of strange in that Alexa works (voice-wise) in all respects other than BBC radio. So for example if I say to DESKTOPPC.. Alexa Play Music ...it plays music. Despite that the App volume slider in Win10 settings is still inactive. This suggests the Alexa Win10 app installer is not installing properly.

 

Alexa App

The font in the Alexa app for PC is too light I can barely see the text in the app. I have changed the font in Windows yet I cannot change the font in the Alexa app for PC. Does anyone have a suggestion for correcting the problem?

Thank you

 

Amazon Alexa App on my pc

The Amazon Alexa app on my windows 10 computer shows "offline". There isn't a network/wifi settings option listed under settings in the app. How do I get Alexa on my pc connected to wifi?