Windows 10: "All Apps" function doesn't work properly

I've had windows 10 for several months (previously had windows 7). Up until yesterday, when I clicked on "all apps" an alphabetical list would come up, I'd scroll to what I wanted, and click on it. If there was an item with a sublisting, like Microsoft office a down symbol would appear. Click on that and the sublisting would appear and I could select word, excel, etc. Now when I click on the down symbol it just flips to an up symbol ^ and no sub menu appears. I'd really like to get to excel. This failure to bring up a sub menu happens for every down symbol, not just Microsoft office. What do I do? Try to re-load Windows 10? Uninstall and reinstall Office? Thanks

:)

 

" SOFTWARE UPDATE FAILED "

SO HERE'S THE LINK TO THAT PIC

http://i26.tinypic.com/2ihbdco.jpg

CAN U PLZ CHECK IT ACTUALLY I HAVE USED THE NOKIA SOFTWARE UPDATER B4 ... BUT I DONT KNW WHY I M GETTING THIS ERROR NOW

 

" SOFTWARE UPDATE FAILED "

i have installed windows xp sp2

previously i was using windows media center i thought i might b facing this probs due to that but then i changed it to windows xp ! n moreover i have also shown to nokia service center executives but they were not having the latest updates available ......
my pc suite is showing that new update version of firmware is available but i cudnt download it

oh gawd wat to do ?

i tried in another pc then again i got an error u need to have minimum 256 ram

please cant it b rectified ? there must b any solution to this probs please help me guyz

god bless all of u thanx

 

Hi, do you have any idea what happened yesterday? For example, if you look at your update history- did you receive an update?

Do you have System Restore on, and do you have any useful restore points?

Do you use system imaging (Windows Backup and Restore) or disk imaging which we keep strongly recommending here; that means you can restore an image previously created and get your Windows back running as was without technical help - and even recover from a disk failure or an unbootable PC? (e.g. Macrium reflect (free)).

Those could give you ways to recover.

What is your build version? (Windows key + R, winver).

If you haven't started using those vital recovery methods yet, you could try this:
Start Menu Troubleshooter in Windows 10 - Windows 10 Forums

 

Excel, for me is listed separately under E? In Office 2016 anyway. If you type E or EX into the search bar it should list Excel in the search results. Then right click it and PIN to your Start Menu or taskbar, temporarily. Until you sort out what's wrong.