Windows 10: All in one computer freezes on reboot

My all in one computer, after an update is downloaded, freezes on reboot prior to the installation. Is HP going to have a fix for this problem that has been happening for at least 5 years?

:)

 

reboot/freeze problem

my computer runs fine for about 20-30 minutes and then reboots/freezes(sometime it reboots, sometimes it freezes)
i have an evga 680i A1 board, 4x1gig xms2 dhx, q6600, 2x8800ultra's, 2x150gb raptors, pci-e wireless n card.

i have tried running the computer at stock speeds and voltages and have the same problem, so it's not an overclock issue.

it seems to be a software problem. but where do i start? the computer run @3.6ghz can run all night(9hours) orthos stable, but when im using it, it locks up every 20-30 minutes.

any suggestions?

 

Windows freezes on the revolving circle upon reboot

Hi Peter,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What happens if you do not restart when the blue circle freezes?
• Does the freeze happen only during reboot?

For now, I suggest that you place your computer in Safe Mode and reboot your computer and check if you still experience the freeze. To log into Safe Mode refer to the article provided in the link below

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

If you get the same symptoms in this mode as well, then I suggest that you check if you hard drive has any errors. To do so follow the steps below

1. Open This PC and then navigate to c: drive.

2. Right click on the drive and select Properties.

3. Then click on the Tools tab and under Error Checking
click on Check.

Hope this helps.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.