Windows 10: All in one media keyboard not working

I have an all in one media keyboard I'm trying to connect. I have downloaded the 64 bit software for windows 11 from the microsoft site and the device is recognised in the keyboard and mouse centre, however the buttons/trackpad don't work. The device has fresh batteries and I know it is switched on from the side and I have checked to make sure my drivers are up to date.

:)

 

Keyboard Media/Volume keys not working, only on this computer, and only this keyboard

The media keys, volume knob, sleep button and mute button on my "Das Keyboard 4 Professional" keyboard stopped working a few weeks ago after a reboot that I think was caused by a Windows Update.

I've tried the following steps to try and solve the issue:

• Try a different keyboard - The media keys on a logitech wireless usb keyboard work fine, even in the same USB port.
  
• Try keyboard with another PC - When plugged in to my laptop the Das Keyboard media/volume keys work fine.
  
• Try another USB port - No difference
  
• Tried completely wiping any trace of the keyboard from the registry/device manager, then plugging it in again - No difference.
  
• Created a new user on the PC - No difference.
  
• Ensured the HID Human Interface Service is running.
  
• Disable touch keyboard and related services.
  

What could be causing this?

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Keyboard doesn't work if media is playing

Hello,

We know it's frustrating when things don't work as expected. Let me assist you to resolve the issue.

Share this information to assist you better.

• What is the make and model of the keyboard?
• Is it wired or wireless keyboard?
• Have you made any recent changes prior to this issue?
• Have you installed all the pending updates?

I understand the inconvenience caused too you with functionality of keyboard on Windows 10, we will help you to resolve this issue.

Please some of the below troubleshooting steps and check if you are able to access keyboard:

Method 1:

Step 1: Run the Hardware and Devices troubleshooter and check.

Follow the steps to run the troubleshooter:

• 
  Type "Troubleshooting" in the Search box from the desktop and click "Troubleshooting".
  
• 
  Click on "View all" from the left pane and select "Hardware and Devices".
  
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Step 2: Uninstall keyboard driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver and click on
  Uninstall.

Step 3: Update the driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver and click on
  Update driver software

Hope this helps, let us know if you need further assistance.