Windows 10: All Install apps stuck on "Retrieving information from the Microsoft Store..."

Discus and support All Install apps stuck on "Retrieving information from the Microsoft Store..." in Windows 10 Gaming to solve the problem; I am unable to install any apps from the Microsoft Store. I can successfully download installers but they all open up and will not get past the... Discussion in 'Windows 10 Gaming' started by Preston Hannah, May 4, 2024.

  1. All Install apps stuck on "Retrieving information from the Microsoft Store..."


    I am unable to install any apps from the Microsoft Store. I can successfully download installers but they all open up and will not get past the following message:"Retrieving information from the Microsoft Store..."I have tried multiple apps and this happens with ALL of them. I have also opened the appropriate ports on my router to allow communication with the store.

    :)
     
    Preston Hannah, May 4, 2024
    #1
  2. Eric Ber Win User

    Uninstalled apps stuck "installing" in Microsoft Store (MSN News)

    Hi Will,

    A corrupted Microsoft Store cache is one of the possible reasons why some apps are stuck in an "installing phase" when you try to uninstall them. We suggest that you try running the
    Windows App troubleshooter to troubleshoot the issue.

    If the issue persists, we suggest that you reset the Microsoft Store cache. You can follow the steps below to reset the Microsoft Store cache:

    • Press Windows + R keys to open the run
      command
      box.
    • Type WSReset, then try launching Microsoft Store and sign in.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, May 4, 2024
    #2
  3. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, May 4, 2024
    #3
  4. P4-630 Win User

    All Install apps stuck on "Retrieving information from the Microsoft Store..."

    Microsoft is purging a lot of low quality apps from the Windows Store

    "Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

    "Neowin reports that app developers have been receiving these emails over the past couple of days:

    In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

    Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

    There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now.
    "

    Microsoft is purging a lot of low quality apps from the Windows Store
     
    P4-630, May 4, 2024
    #4
Thema:

All Install apps stuck on "Retrieving information from the Microsoft Store..."

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