Windows 10: all microsoft applications causing computer to crash

Discus and support all microsoft applications causing computer to crash in Windows 10 Gaming to solve the problem; What update happened last night Oct 25-26th?. I have a new dell computer and running Windows Version 10.0.22621 Build 22621. Literally every single... Discussion in 'Windows 10 Gaming' started by SLH33, Oct 26, 2023.

  1. SLH33 Win User

    all microsoft applications causing computer to crash


    What update happened last night Oct 25-26th?. I have a new dell computer and running Windows Version 10.0.22621 Build 22621. Literally every single microsoft product is causing my entire computer to crash. For example, teams, outlook etc. My computer is useless today! Help

    :)
     
    SLH33, Oct 26, 2023
    #1
  2. W1zzard Win User

    GPU-Z 0.7.5 causing crashes on load up

    Any chance you could narrow it down to which running application causes GPU-Z to crash? Ideally steps to reproduce for me here.
     
    W1zzard, Oct 26, 2023
    #2
  3. Peer_Sam Win User
    Latest update from Windows has caused blue screen of death?!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    • What is the make and model of the computer?
    • What is the version of Windows 10 installed on the computer?
    • Did you reinstall the update and the application after resetting the computer to factory settings?


    We need crash dumps in order to know what is causing this issue and suggest the appropriate steps to follow.



    We have sent you a private message, please reply to the message along with the crash dumps. Dump files can be found in C:\Windows/Minidump/*.dmp.



    Meanwhile, I suggest to try with the steps mentioned in the article:
    Troubleshoot blue screen errors and see if it works.




    We look forward for your reply.



    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 26, 2023
    #3
  4. helios12 Win User

    all microsoft applications causing computer to crash

    Opening Microsoft Edge Causes Explorer.exe to Hang then Crash

    Using Windows version 21H1 (OS Build 19043.1288) So a few days ago I discovered that when ever I open up Microsoft Edge I would quickly loses the ability to alt-tab or use the windows key though control+alt+delete still works, then my computer would seem to completely crash if I clicked anything outside of a Microsoft Edge window like the task bar (forcing me to reboot) or in the best case seem to freeze for a long period of time (at times over 10 minutes). At first I was able to use task manager to restart explorer.exe, and while it would take a minute or two to reboot it would seem to fix the issue. Later, when trying to launch task manger would not work as it would never appear. After more digging around and talking with a friend more knowledgeable in computers than me and I tried:
    • SFC /Scannow command
    • Windows Memory Test through advance trouble shooting in options
    • Tried using CPUID HWMonitor to check the CPU temputre to see if it was over heating
    • Tried disabling my two adblocker extensions (while turning off one seemed to work for about a day the issue came back)
    • Tried disabling both my adblocker extensions
    • Googling "Why does launching Microsoft Edge crash (or make) explorer.exe hang (pretty much only got results about Microsoft Edge crashing, the one thing not crashing in my case as far as I can tell)
    • Tried clearing the explorer.exe cache/quick access cache thing
    • Tired clearing Microsoft Edge's cache
    Yet none of that has solved the issue for more than a day, and afterward when I opened Microsoft Edge up the next day and the issue arose again it seems that a solution that had previously worked now no longer works at all. When I went into event viewer saw the following (though this error did not seem to appear for every instance of the error I experienced): "The program explorer.exe version 10.0.19041.1266 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance **control panel. Process ID: 3858 Start Time: 01d7cba48be397f9 Termination Time: 0 Application Path: C:\Windows\explorer.exe Report Id: c6db2dbc-b1d9-401e-9e5b-a08744b4d42f Faulting package full name: Faulting package-relative application ID: Hang type: Unknown" In all cases the issue only appears when opening Microsoft Edge which itself would continue to operate fine minus the ability to use alt-tab, and occasionally being unable to switch Edge windows. Also launching Microsoft Edge InPrivate mode would not result in any issues, but the minute I went back to normal mode the issue arose. (Also yes I know I could just switch browsers but then I would need to go get the bookmark and sessions files and see if they are compatible with other browsers) I am completely out of ideas and googling solutions seems to lead me in circles of people suggesting the same things, or more often not finding anything related to the crashing/hanging of Explorer.exe after opening Microsoft Edge.
     
    helios12, Oct 26, 2023
    #4
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all microsoft applications causing computer to crash

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