Windows 10: All my folders along with the documents within them disappeared

Since the update I have many documents that are now missing along with all of my folders that contained saved documents are all missing. This is crazy.! How do I get them back? ThanksTracy

:)

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Disappearing folder

I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

Screenshots below:

 

Multiple 'Documents' folders under 'This PC'

Hi,

Thank you for your interest in Windows 10.

This may happen if one the “documents” folder has been stored on different target location.

Follow the methods below and check if it helps:

Method 1

I suggest that you check both the folders location where they are saved using the below method:

• 
  Right-click on any one documents folder and then click Properties.
  
• 
  Click the Location tab, click Restore Default, and then click Apply and OK.
  
• 
  Check what happens, try these step on all the documents folder.
  

Method 2

If the above step fails then try checking the target location of both the folders by using the find target option:

• 
  Right-click on any one documents folder and then click Properties.
  
• 
  Click the Location tab, click Find target.
  
• 
  Check where the target location of both the folders is and check if any one goes to the user name location and later delete the one which goes to wrong location.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.