Windows 10: all my incoming e-mails are going to the junk folders, why?

all my incoming e-mails are going to the junk folders, why?

:)

 

Mail Application and Junk E-mail


I upgraded from Windows 8.1 to Windows 10 on 1 August. I installed the Windows 10 mail application on that date and set up my Microsoft Outlook account. Today when I checked my e-mails using Outlook.com rather than the Windows 10 mail application. I discovered there were over 43 e-mails in the Junk e-mail folder going back to the beginning of August. For some reason these junk e-mails are not being recognized in the Windows 10 mail application. If this is going to continue then there is no reason to have the Windows 10 mail application. I will just go back to reading my Outlook e-mails in Office 2010 Outlook or reviewing them using Outlook.com.

Is anyone else having this problem and if so is there a solution.

 

Junk Mail Folder in Windows 10 Mail App

I have two user accounts set up on my computer - a User Account with Administrative Privileges and a User Account without Administrative Privileges. Each have their separate Outlook e-mail accounts. I have both Outlook e-mail accounts set up in the Windows
10 mail app in the User Account. If I get junk e-mail in the User e-mail account it will show up in the Windows Mail app junk folder. However, if I get junk mail in the Admin User e-mail user account, those e-mails do not show up in the Windows 10 mail app
junk folder. If I go to Outlook.com and call up my Admin User e-mail account the e-mails are in the junk e-mail folder.

How do I get those Admin User account e-mails to show up in the Windows 10 Mail app junk folder? I am constantly having to go and read e-mails on my Admin User Outlook e-mail account at Outlook.com in order to make sure valid e-mails have not been sent
to the junk e-mail folder. This sorta defeats the purpose of having the Admin User Outlook e-mail account set up in the Windows 10 Mail app.

***Post moved by the moderator to the appropriate forum category.***

 

Stop specific e-mails going to Spam folder.

Did you actually check the junk lists and remove if found?







Edit: If using outlook dot com or hotmail:


Sign in to your account

Try logging in there and if you can get web access check junk rules there.