Windows 10: All network printers disappeared, can not add new network printers

Discus and support All network printers disappeared, can not add new network printers in Windows 10 Drivers and Hardware to solve the problem; Since the last week, all my network printers have simply disappeared and trying to add new network printers yield "no new printers found". All other... Discussion in 'Windows 10 Drivers and Hardware' started by Chriswm, May 11, 2018.

  1. Chriswm Win User

    All network printers disappeared, can not add new network printers


    Since the last week, all my network printers have simply disappeared and trying to add new network printers yield "no new printers found".

    All other computers on my network using the same WIFI connection that I do and can see my two network printers and print to them, including windows 7 and windows 10 computers (both 32-bit and 64-bit). All our home computers, including mine, use AVG Professional and Windows Defender as Firewall for many years now. I have disabled all, still no luck.

    Our computers are not connected through the Windows Home Group, so all computers are simply independently connected to the Wifi modem and can print (could do so for many years up to now).

    The printer is directly connected to our Huawei B315 WIFI modem's LAN connection. The printers IP address is static in the modem so that it never changes. I checked in the modem and the printer is listed under connected devices (but as I said all other computers connected to the WIFI network can print to it)

    If I check with my Windows Explorer, strangely I can actually see my network printer (A Brother HL5450DN) immediately under "printers", even its serial number! See attached Pic. You will notice the IP address, I tried to enter it as a n network printer manually, but it says no printer found. So perhaps something is blocking my network access, although internet access through the same WIFI works perfectly.

    Windows services Function Discovery Provider Host and Function Discovery Resource Publication are running. Windows options Windows Internet Printing is enabled.

    When connecting to printer through USB, it picked up the printer immediately, installed it and works perfectly through USB, so not a driver issue.

    Rebooted a zillion times and waited for ever for the printer to show under "Add new printer".

    My laptop: Windows 10 Pro 64-bit Ver 10.0.16299 Build 16299 . Lenovo Z510 i7

    Any suggestions please?

    :)
     
    Chriswm, May 11, 2018
    #1
  2. DaveM121 Win User

    Problem with Printer

    Uninstall the printer on your tablet, then go to Control Panel - Devices and Printers - Add New Printer - Network Printer, your tablet should pick up the printer from your network and load its drivers . . .
     
    DaveM121, May 11, 2018
    #2
  3. Marcomm_ Win User
    Canon MX535 multifunction not working on wifi (it was ok with Win7)

    As I wrote, with Windows 7 everything worked perfectly. I only upgraded the pc, not the network.

    My wireless is working perfectly.

    I can ping the printer.

    The printer driver, downloaded from the official Canon support page is certified for Windows 10.

    In the Windows Firewall I have opened all ports and all protocol to and from the ip of the printer.

    Problem: if I add the printer through windows wizard "add printer" then it is detected, the procedure to install the printer starts but then the installing windows disappear without any message. After one minute the printer appear on devices but it is recognized
    offline....and always remains.
     
    Marcomm_, May 11, 2018
    #3
  4. Chriswm Win User

    All network printers disappeared, can not add new network printers

    Since the last week, all my network printers have simply disappeared and trying to add new network printers yield "no new printers found".

    All other computers on my network using the same WIFI connection that I do and can see my two network printers and print to them, including windows 7 and windows 10 computers (both 32-bit and 64-bit). All our home computers, including mine, use AVG Professional and Windows Defender as Firewall for many years now. I have disabled all, still no luck.

    Our computers are not connected through the Windows Home Group, so all computers are simply independently connected to the Wifi modem and can print (could do so for many years up to now).

    The printer is directly connected to our Huawei B315 WIFI modem's LAN connection. The printers IP address is static in the modem so that it never changes. I checked in the modem and the printer is listed under connected devices (but as I said all other computers connected to the WIFI network can print to it)

    If I check with my Windows Explorer, strangely I can actually see my network printer (A Brother HL5450DN) immediately under "printers", even its serial number! See attached Pic. You will notice the IP address, I tried to enter it as a n network printer manually, but it says no printer found. So perhaps something is blocking my network access, although internet access through the same WIFI works perfectly.

    Windows services Function Discovery Provider Host and Function Discovery Resource Publication are running. Windows options Windows Internet Printing is enabled.

    When connecting to printer through USB, it picked up the printer immediately, installed it and works perfectly through USB, so not a driver issue.

    Rebooted a zillion times and waited for ever for the printer to show under "Add new printer".

    My laptop: Windows 10 Pro 64-bit Ver 10.0.16299 Build 16299 . Lenovo Z510 i7

    Any suggestions please?

    :)
     
    Chriswm, May 11, 2018
    #4
Thema:

All network printers disappeared, can not add new network printers

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