Windows 10: All New Build- Lots of BSOD ax88x-pro Asus

*Sad

Bought this new build for video editing.

I am noting BSOD at windows login screen, and while browsing the internet. Sometimes even just looking at a document for 15 minutes and then BSOD.

Getting the following errors, sometime I miss the error message but:
kmode exeption not handled (clipsp.sys)
page fault in nonpaged area clipsp.sys (this one the most)
system thread exception not handled atikmdag.sys
critical process died
system thread exception not handled

have tried updating all drivers I could think of. Have reinstalled windows a few times also.

System Spec
Computer type:
PC/Desktop

System Manufacturer/Model Number:
A88x-Pro Asus Build

OS:
Windows 10 Home

CPU:
AMD FM2+ A10 77 3.8ghz

Motherboard:
Amd Asus A88x-Pro

Memory:
ddr3 16gb 1600m (2x 8gb modules)
120gb sandisk ssd plus
WD 2TB desktop hard dr

Graphics Card(s):
Radeon r7

:)

 

BSOD with Windows 10 Pro Driver_irql_not_less_or_equal (tcpip.sys)

Hi I have started getting BSOD all of a sudden - 3 in a span of an evening and seems to be related to tcpip.sys

I have a brand new PC build, I have not installed any antiviruses or malware protection

I have updated my BIOS, GPU drivers, and took all the drivers from my MOBO provider (ASUS X370 Pro) and installed those, tried mobo provided LAN drivers and tried latest Intel Network Drivers.

Minidump from todays crashes BSOD Mini Dump

MSinfo32 info: MSInfo32

 

BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe Ryzen 7 1700 - ASUS B350F - Win 10 Pro

Hi Lacrumb, thanks for your response, below is my additional information:

1. Desktop

2. Windows 10 Pro

3. Ver. 1703 (OS Build 15063.413)

4. When using the computer (successfully booted into Windows) generally, not any specific program, it just bsod randomly

5. There's no error, bsod gives me DRIVER_POWER_STATE_FAILURE

6. Machine spec: ASUS Strix B350F GAMING, AMD Ryzen 7 1700, GSkill Flare X 2400Mhz 2x8GB, ASUS R9 390, an SSD and 2 HDD.

Regards,

Khiem.

 

Welcome aboard, @SalemCBR.

In your case, various different bugcheck codes are pointing to memory corruption.
Code: BugCheck 1E, {ffffffffc0000005, fffff80139afa145, ffffffffffffffff, 0} *** ERROR: Symbol file could not be found. Defaulted to export symbols for clipsp.sys - Probably caused by : memory_corruption Followup: memory_corruption ---------[/quote] Code: 5750 errors : !clipsp (fffff800b6f45f17-fffff800b6f7260b)[/quote] Code: BugCheck 50, {ffffe001e1fcfb4c, 2, fffff800b6f57c4d, 2} *** ERROR: Symbol file could not be found. Defaulted to export symbols for clipsp.sys - Could not read faulting driver name Probably caused by : memory_corruption Followup: memory_corruption ---------[/quote] Test your RAM modules for possible errors.MemTest86+ - Test RAM Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
Take a camera snap of the memtest86+ window before closing the program. Let us see it.
Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

 

Code: 5750 errors : !clipsp (fffff800b6f45f17-fffff800b6f7260b)[/quote] Code: BugCheck 50, {ffffe001e1fcfb4c, 2, fffff800b6f57c4d, 2} *** ERROR: Symbol file could not be found. Defaulted to export symbols for clipsp.sys - Could not read faulting driver name Probably caused by : memory_corruption Followup: memory_corruption ---------[/quote] Test your RAM modules for possible errors.MemTest86+ - Test RAM Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
Take a camera snap of the memtest86+ window before closing the program. Let us see it.
Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums[/quote]
Thanks you for your reply. I am great full to have found the forum.

I ran the test and took a picture. No errors were found.





I wanted to keep the test running so I did what I could here by mobile device.

Any help is greatly appreciated. Since this is a new build should I try to exchange the ram?

 

I let the test run overnight one more time. It did 12 passes and came up with no errors.

 

Nice! It minimizes the biggest possibility.

A failing/buggy driver may pass bad info to the memory which is also a cause of memory corruption. As the next step, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and DisableRun Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



Information Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.


Warning Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

I have attached the crash dump files. I got 2 BSOD pretty fast after following your instructions.

 

It blames Norton.
Code: *** WARNING: Unable to verify timestamp for SYMEFASI64.SYS *** ERROR: Module load completed but symbols could not be loaded for SYMEFASI64.SYS ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff801ede48bef, ffffd000709db038, ffffd000709da850} Probably caused by : SYMEFASI64.SYS ( SYMEFASI64+148bef ) Followup: MachineOwner ---------[/quote] Can you Please uninstall (not disable) Norton Security at least for a test?
Disable Verifier, Uninstall Norton, run the computer normally with Windows Defender activated. See how it goes. Let us know.

Yes, Norton is a very frequent BSOD causer.

 

I do feel like I am getting less BDOD and it takes longer. I am still getting "critical structure corruption" and "system service exception"

I have attached the crash dump files.

 

Had a couple more. Couldn't read all of it. Part of what it said was kmode exception USBPort.

New dump attached.

 

Still all different BSODs.
Code: BugCheck 109, {a3a01f5a18c8b58d, b3b72be06b4a5e0a, fffff8021b5a8070, 2} Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) Followup: MachineOwner ---------[/quote] Code: BugCheck 3B, {c0000005, fffff8016ae1e60c, ffffd001a1f65b90, 0} Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+46c ) Followup: MachineOwner ---------[/quote] Code: BugCheck 1E, {ffffffffc0000005, fffff8014567069c, 0, ffffffffffffffff} Probably caused by : ntkrnlmp.exe ( nt!KiExecuteAllDpcs+26c ) Followup: MachineOwner ---------[/quote] Please let Driver Verifier run one more time.

 

Ran the verifier again. Stopped after 1st BSOD. It gave me System Service Exception (I've noticed to be the most common).

Dump files attached.

 

Code: BugCheck 3B, {c0000005, fffff8011683c116, ffffd000e82c5cd0, 0} Probably caused by : Unknown_Image ( PAGE_NOT_ZERO ) Followup: MachineOwner --------- *** Memory manager detected 142 instance(s) of page corruption, target is likely to have memory corruption.[/quote] Are you using two different RAM sticks?
They show different part numbers .....
Code: Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_A2 Bank Locator A1_BANK1 Memory Type 18h - Specification Reserved Type Detail 4080h - Synchronous Speed 1600MHz Manufacturer Undefined Serial Number Asset Tag Number Part Number 8GBH2X04E99927-15 [/quote] Code: Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_B2 Bank Locator A1_BANK3 Memory Type 18h - Specification Reserved Type Detail 4080h - Synchronous Speed 1600MHz Manufacturer A1_Manufacturer3 Serial Number Asset Tag Number Part Number Array1_PartNumber3[/quote] Please let us know.

 

These should be 2 matching ram sticks.