Windows 10: All of a sudden 2 new Driver Power State Failure BSOD have happened!!

[youtube]N5yFO1083ss[/youtube]

 

So what GPU should I disable? Sorry I'm confused by this.

 

Follow the video posted by Arc.

 

I have done this already months ago. All my games are set by me just like in the video to use my NVidia card, not integrated graphics. That is not the problem unfortunately.

 

Have you updated the Intel graphics?

Not that this is causing the problem but it might cause problems.

 

I went to Device manager and searched for new drivers for Intel graphics. It found it and updated it. Did it yesterday.

 

As far as I read the crash dumps ......
Code: BugCheck 9F, {3, ffffe001d5a04060, ffffd001e16b3890, ffffe001d8b3a8e0} Implicit thread is now ffffe001`d36b6040 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : pci.sys Followup: MachineOwner ---------[/quote] 0x9F is DRIVER_POWER_STATE_FAILURE. That means, when the power state is changing, a PnP device driver is not following the change within a stipulated time. So the device remains in a different power state than the system, which causes the BSOD. Let us have a closer look.
Code: [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)] 0 0 ffffe001d5a04060 00000000 fffff800d015d5b0-ffffd001e15177e0 \Driver\pci dxgkrnl!DpiFdoPowerCompletionRoutine Args: 00000000 00000000 00000000 00000000 >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)] 0 e1 ffffe001d8a83120 00000000 fffff800341840b8-ffffe001dd8ccea8 Success Error Cancel pending \Driver\nvlddmkm nt!PopRequestCompletion Args: 00000000 00000001 00000001 00000000[/quote] So, a PCI/PEIe device is not complying with the power state. It further says that it is the dedicated graphics driver that is causing it. Hence, the device is a PCIe device, the dedicated graphics card, the driver is nvlddmkm.sys.
Now, what causes it fail? Let us see.
Code: InfoMask field not found for _OBJECT_HEADER at ffffe001d8a830f0 \Driver\nvlddmkm DriverObject ffffe001d8b6f3b0 Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004 DevExt ffffe001d8a83270 DevObjExt ffffe001d8a83f98 ExtensionFlags (0000000000) Characteristics (0x00000100) FILE_DEVICE_SECURE_OPEN AttachedTo (Lower) ffffe001d5a05550 \Driver\ACPI[/quote] It is ACPI.

When ACPI makes a PCIe graphics device fail in a computer like yours, where there is dual graphics, the primary graphics in the Intel(R) HD Graphics 530. Nvidia kicks in only in need (like gaming) and kicks out at its own. User does not have a control over it at all; it is controlled by Nvidia Optimus Technology.

Nvidia optimus technology is a thing that is included in the BIOS, and then the OEM manufacturer locked the BIOS up in such a way that you cannot alter it.

One thing I have experienced, that sometimes a BIOS update (just sometimes, not universal) can allow you to stop switchable graphics.
Check for a BIOS update in Satellite S55T-C5215S Support | Toshiba .... put the exact model number there and seh for it.
Then follow this thread ..... BSOD after startup, error 0x0000009f Solved - Windows 7 Help Forums .... Post #8 and the following posts.

If you are lucky, you will get a solution EndaC have got.

I must to mention that I have seen a lot of cases where a BIOS update also did not give the way to stop graphics switching.

If it does not work for you, as the last resort you take the computer to a Toshiba service center, ask them to disable optimus in the BIOS.

 

0x9F is DRIVER_POWER_STATE_FAILURE. That means, when the power state is changing, PnP device driver is not following the change within a stipulated time. So the device remains in a different power state than the system, which causes the BSOD. Let us have a closer look.
Code: [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)] 0 0 ffffe001d5a04060 00000000 fffff800d015d5b0-ffffd001e15177e0 \Driver\pci dxgkrnl!DpiFdoPowerCompletionRoutine Args: 00000000 00000000 00000000 00000000 >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)] 0 e1 ffffe001d8a83120 00000000 fffff800341840b8-ffffe001dd8ccea8 Success Error Cancel pending \Driver\nvlddmkm nt!PopRequestCompletion Args: 00000000 00000001 00000001 00000000[/quote] So, a PCI/PEIe device is not complying with the power state. It further says that it is the dedicated graphics driver that is causing it. Hence, the device is a PCIe device, the dedicated graphics card, the driver is nvlddmkm.sys.
Now, what causes it fail? Let us see.
Code: InfoMask field not found for _OBJECT_HEADER at ffffe001d8a830f0 \Driver\nvlddmkm DriverObject ffffe001d8b6f3b0 Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004 DevExt ffffe001d8a83270 DevObjExt ffffe001d8a83f98 ExtensionFlags (0000000000) Characteristics (0x00000100) FILE_DEVICE_SECURE_OPEN AttachedTo (Lower) ffffe001d5a05550 \Driver\ACPI[/quote] It is ACPI.

When ACPI makes a PCIe graphics device fail in a computer like yours, where there is dual graphics, the primary graphics in the Intel(R) HD Graphics 530. Nvidia kicks in only in need (like gaming) and kicks out at its own. User does not have a control over it at all; it is controlled by Nvidia Optimus Technology.

Nvidia optimus technology is a thing that is included in the BIOS, and then the OEM manufacturer locked the BIOS up in such a way that you cannot alter it.

One thing I have experienced, that sometimes a BIOS update (just sometimes, not universal) can allow you to stop switchable graphics.
Check for a BIOS update in Satellite S55T-C5215S Support | Toshiba .... put the exact model number there and search for it.
Then follow this thread ..... BSOD after startup, error 0x0000009f Solved - Windows 7 Help Forums .... Post #8 and the following posts.

If you are lucky, you will get a solution EndaC have got.

I must to mention that I have seen a lot of cases where a BIOS update also did not give the way to stop graphics switching.

If it does not work for you, as the last resort you take the computer to a Toshiba service center, ask them to disable optimus in the BIOS.[/quote] The latest Bios update is from November. I bought the computer in early December online from Costco. Should I attempt to do this?? I don't have a cd rom or dvd player on this laptop. Here's what it says

• Release Notes
• For CD-ROM BIOS updates in Windows 8x or Windows 10 models: (1) Shut down the system while pressing the SHIFT key to completely power off. (2) Power on while pressing F2 to enter the BIOS Setup menu. (3) From the Security tab set the "Secure Boot" setting to "Disabled". (4) From the Advanced tab, enter "System Configuration" then set the Boot Mode to "CSM Boot" if the option is available. (5) Press F10 to save and exit. (6) Boot from the BIOS CD-ROM. (7) Type BIOS at the prompt then press Enter. (7) After the BIOS update has completed, restore the BIOS settings that were changed.
• Note: The BIOS Launcher "CD_ROM Installation" option may not automatically proceed to burn the CD-ROM in Windows 8x or Windows 10. If this occurs navigate to the directory named after the BIOS filename in the root directory of the C-Drive (ex. C:\skgjv130), and manually burn the CD-ROM from the disc image (ISO) file.
• For CD-ROM BIOS updates in Windows 7 models: (1) Boot from the BIOS CD-ROM. (2) Type BIOS at the prompt then press Enter.
• For all updates: The BIOS update will force the computer to shut down or restart. Please make sure to save all work in progress before starting BIOS updates.
• Power on the computer if it is off.
• While the "TOSHIBA" logo is displayed, press the F2 function key to start BIOS Setup.
• Check the version of BIOS and press the F9 function key then Enter to load setup defaults.
• Press the F10 function key then Enter to save settings and exit. The computer will automatically reboot.

Change History

• Version 1.20 - 2015-10-15
  
  • Updated the Management Engine (ME) to 11.0.0.1173 for ME issue #226180: Intel Platform Trust Technology (PTT) Firmware (FW) stops responding when testing capabilities within Windows.
  • Modified for Intel Sighting #4773067: Sx cycling hang with Intel PTT.
  • Modified for Intel Sighting #4773006: xHCI warm reset to unused USB 3.0 Port Issue.
  • Modified discrete Graphics Processing Unit (dGPU) Sleep (S3) resume timing (HOLD_Rst) from 300ms to 5ms.
  • Enabled the NVIDIA (NV) GC6 function.
  • Updated the NV Video BIOS (VBIOS) to 82.07.7D.00.21.
  • Modified the fan table.
  • Fixed: Cannot set or change the password in BIOS Setup by using the Touch Panel.
  • Updated the VBIOS to 9.0.1029 for system hangs in CSM mode.
  • Modified to report the correct battery current for Windows 10 charging time.
  • Added a system hang workaround for BroadCom 43142 WLAN models.
  • Set the NVIDIA dGPU RP/EP ASPM to L1.
  Version 1.00 - 2015-09-09
  
  • Initial production release for these models.

Export Control and EULAUse of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.

 

Your installed BIOS is ....

• BiosVersion = 1.20
• BiosReleaseDate = 10/08/2015

If any higher version is there, you may attempt for it. But beware of the risks of the BIOS update at the same time.

 

Yeah I already have it unfortunately. Again could you hazard a guess at to why this started only happening 1 week ago? You don't think a windows update had anything to do with it?

 

Windows updates should not have anything to do with it; as a windows update cannot reach to the originating cause of the BSOD.

Why it started to happen all of a sudden, that is beyond explanation. I can explain what is happening there right now. I have my boundaries, mate. My vision it is limited by the data you supplied. I cannot see beyond it. *Sad

As you are using the computer physically, you can frame a better idea and broader perspective. If you have added/altered anything during that time; revert it back. If it backs to stability, well and good.

But if not, RMA the commuter as it is of 3 months only.

 

Hey Mikey.

Could you go to the support page and download a thing that I just saw:
Toshiba Satellite S55T-C5327

On the page, click Drivers & Updates -> there should now be a list of things on the left that you can filter by, click on system -> and there should be a file from the 11th of March that is quite near a week since you said that the problem started to occour, right?

Download and install it and I'll have my fingers crossed!

Cheers, Boris *Smile

 

Hi Boris - which ones should I download from that day? There are 4 of them, Online Support Tool, Toshiba Service Station, eco utility and Toshiba System Driver. I already had downloaded the System Driver and no luck. I am super depressed.

 

On a side note, totally uninstalled my NVidia 950m GTX drivers from my laptop, just using integrated graphics now and no issues at all.

But again, that's not what I want. Pretty sad I can't use my NVidia card that I paid extra for unless someone can figure out the miracle solution.

 

So now all of a sudden NONE of my usb ports on my laptop work anymore. I tried a few system restores and then there was an error and it wouldn't let me restore anymore cause it said there were no restore points. I finally gave up and did a reset of windows 10 but still none of my usb ports work.

I tried uninstalling and reinstalling from device manager, didn't work. So now I have a new issue.

Can someone please give me help on how to get my laptop's usb ports to recognize ANYTHING that I am plugging in.

Thanks