Windows 10: all old eMails disappeared

Discus and support all old eMails disappeared in Windows 10 Network and Sharing to solve the problem; Emails stored in folders in Windows Mail have all disappeared except for most recent ones. And, incoming emails getting lost... Discussion in 'Windows 10 Network and Sharing' started by PhilipNyman, Oct 7, 2019.

  1. PHILIPNYMAN
    PhilipNyman Win User

    all old eMails disappeared


    Emails stored in folders in Windows Mail have all disappeared except for most recent ones. And, incoming emails getting lost

    :)
     
    PhilipNyman, Oct 7, 2019
    #1
  2. ASHISH SONDHI
    Ashish Sondhi Win User

    old emails and calendaring disappear after upgrade to 10.

    Hello,

    Thank you for posting your query on Microsoft Community.

    As per description, old emails and calendar items disappeared from your email folder.

    I would suggest you to refer the following sections from the article given below and check.

    • You aren't seeing older messages or messages are disappearing from your inbox
    • You aren't seeing your older events or events more than a few weeks in the future.

    Refer:

    Resolve sync issues in Mail and Calendar apps in Windows 10

    You may also refer to the article given and check.

    Refer:

    Set up email and calendar

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
     
    Ashish Sondhi, Oct 7, 2019
    #2
  3. MURALIDHAR_G
    Muralidhar_G Win User
    Disappearing Emails

    Hi,



    Thank you for writing to Microsoft Community Forums.



    Provide us additional information to assist you better with this issue:



    1. Which email client are you referring to?
    2. Are you referring to notification which occurs on action center?


    This behavior occurs because there may be a rule that is moving incoming messages to another folder in the Folder list or mailbox. If you are using Outlook and you are receiving the E-mail notification in the system tray,
    then I would suggest you to refer this article
    for more information about this issue.

    You may also try the below suggested step clean the current views to check the emails again. To do so,



    1. Press Windows + R key. Type in “outlook.exe /cleanviews” and press
      Enter.
    2. This will restore default views and the custom views you had will be lost.




    Hope it helps.



    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Oct 7, 2019
    #3
  4. RAMESH.KUMAR
    Ramesh.Kumar Win User

    all old eMails disappeared

    Old emails disappeared when I switched to Windows 10

    Hello Andrede,

    Thank you for posting your query on Microsoft Community.

    As per the issue description you have lost your old emails after upgrading to Windows 10.
    I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

    • Are you facing issue with mail app or Outlook, Office application?
    • Have you tried to login with the same email address on the web? Were you able to find emails?

    Here are some articles and threads dealing with the same issue. Try to follow the steps provided in these articles and threads and see if it helps you to fix the issue.

    Recover deleted items or email in Outlook Web App

    All my old hotmail emails have been deleted, how do I get them back?


    Restore deleted email messages in Outlook.com

    Deleted hotmail account - how to recover old emails


    Do get back to us with all the information required and result of proposed suggestion. We will be happy to assist you.

    Regards,
     
    Ramesh.Kumar, Oct 7, 2019
    #4
Thema:

all old eMails disappeared

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