Windows 10: All USB ports not working outside of BIOS

All USB ports 2.0 and 3.0 on my computer are no longer working when Windows 10 starts up. Asus s400ca laptopI checked device manager and can't remember what it said, but the USB had the yellow exclamation mark next to it I restarted my computer hoping it would fix the flash drive and noted that it did not say that any updates were going to be installed When windows booted up, my USB keyboard and mouse were no longer responding. What I've tried: Booting in safe mode Uninstall updates. Both latest quality and latest feature uninstall don't work. They just say it ran into a problem and wo

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No USB ports working on toshiba laptop

Hi guys,

Got an old Toshiba laptop, satellite l500d pslk0a-00r009
Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

Here's what I have tried so far:

Uninstall all USB device in device managers and reboot
Confirmed BIOS is latest version
tried both legacy and compatibly USB mode in BIOS
Download and install generic win10 USB drivers
Disable USB power saving mode
Installed toshiba's service center, no updates available
Ran MS troubleshooter/fixit

I think the next step is to give up, but does anyone else have any suggestions?

thanks

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
https://www.gigabyte.com/Motherboard/GA-Z170XP-SLI-rev-10#ov

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...