Windows 10: Alps Touchpad Drivers Not Showing Up.. Nothing Shows In Device Manager

so, i got Windows 10 immediately once it was available.. even prior to that my touchpad was going in and out, like sometimes it sticks and doesnt work, but rubbing on it with a little force got it back and it'd be fine for hours or however long.

btw i have a Dell Inspiron 1564. all of a sudden tonight, the touchpad doesnt work AT ALL. previously this has happened like once a month, but i just restart my comp and its all good.. but now it wont work at all, AND the computer doesnt recognize there being a touchpad or any touchpad drivers under device manager.. its just blank, the only time the "Mice and other pointing devices" even shows up is if i have a USB mouse plugged in, otherwise it isnt even listed.

i've tried installing the driver from Dell, but using that one gives me the error that Windows 10 doesnt allow this app, or doesnt have support for it. i used some third party sites to try Alps and Synpatics drivers (heard that Synpatics might work), and they install fine, unlike the one from Dell, they dont give me the Windows 10 compatibility error.. but they just dont do ANYTHING. still nothing shows up in device manager.

most "solutions" for touchpad related problems are to uninstall the driver and then restart Windows and let the drivers reinstall.. but i cant uninstall anything, and nothing is there to reinstall. i've also tried Windows Update to see if anything popped up there.. nothing did.

any ideas?

:)

 

Having problem with touchpad

I've download Touchpad Driver (Elan, Synaptics, ALPS) file on Lenovo website but touchpad still not working.

Moreover, "Alps Set_MouseMonitor error !!!" is appear when I turn on my laptop.

I still can't use my touchpad. How can I solve this problem?

I also tried to check device manager but there were nothing about touchpad.

[Moved from Windows Insider]

 

Windows update keeps replacing ALPS Touchpad driver with a Synaptics driver.

Hi Eeshwar,

Thanks for getting back to me. I ran the Windows Update troubleshooter first. I selected run as Administrator and it told me that the updater needed to be reconfigured. So I let it do that. After it completed, I opened the updater and it told me that the
system is up to date.

Next I opened the Device Manager to see what happened with the pending drivers. The Alps driver had been replaced by the Synaptics and in the printer section the Canon is listed as an unknown device.

The Touchpad was still using the Alps driver btw because it was loaded already and I did not reboot yet. The device status of the touchpad: works ok and a reboot is required. So I rebooted. (In the update history I have the Synaptics driver updated today
and the Canon even twice today.)

Next I uninstalled and removed the ALPs driver and the Synaptics driver and installed the Alps driver as suggested by selecting search my computer and selecting the required driver and rebooted.

After the reboot the touchpad still uses the Alps driver so at first glance the problem seems solved, but it is not because in the Windows Updater I have 2 pending updates again the Synaptics driver and the Cannon driver.

So let me know what else I can do.

Thanks

 

heres an SS of Device Manager





the only thing shown is the USB mouse im now forced to use.