Windows 10: Already bought Windows product key but unable to use it

I bought a windows product key in January of 2019 and used it on my hard drive. I have since built a new pc and used a m.2 ssd, I went through my emails and found the receipt for my product key of Windows 10. But whenever I try to use it to activate Windows, it gives me a error. Is there any way I can use my old product key for this current install of Windows?


Thanks,

SomethingQJ

:)

 

Windows 10 Product Key for a Free Upgrade

Hi,

The product key is important to activate and install Windows 10 to your device. Regarding your concern, let's try to isolate the issue and see what's causing you unable to use the product key to activate and install your Windows 10. Kindly provide the following
information:

• Where did you purchase the product?
• What is the error message you received after entering your product key?
• What troubleshooting steps have you tried?

 

Get Windows 10 app not responding after changing product key

• Windows 8.1 was with KMS license
• Reserved free upgrade to Windows 10
• Bought Windows 8.1 product key and changed product key via PC info app
• Get Windows 10 app not responding.

Steps tried

• Uninstall KB 3035583 using wusa /uninstall
• Restart
• Reinstall KB 3035583 using Windows Update
• Restart
• Click on Get Windows 10 icon, not responding.

 

Convert a Windows 8pro product key to a Windows 10pro produkt key

Hi Andre,

Thank you for contacting Microsoft community.

I suggest you to Uninstall the license using the following steps.

• Press Windows key + X
• Click Command Prompt (Admin)
• At the command prompt, type: slmgr.vbs -upk
• Press Enter, this will uninstall the product key from the computer.

Further on, install Windows 8.1 activate the copy with the product key on the new machine. Then again upgrade the same to Windows 10 using Window Update or Media Creation Tool.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.