Windows 10: Am I infected with malware?

Discus and support Am I infected with malware? in AntiVirus, Firewalls and System Security to solve the problem; I am having odd things happening on my laptop. I'm trying to download and update: KB558244 2020-04cumulative update for Windows 10 version 2004. The... Discussion in 'AntiVirus, Firewalls and System Security' started by johnd2117, Apr 27, 2020.

  1. JOHND2117
    johnd2117 Win User

    Am I infected with malware?


    I am having odd things happening on my laptop.


    I'm trying to download and update: KB558244 2020-04cumulative update for Windows 10 version 2004. The update fails with the message: "There were some problems installing updates... 8000ffff.


    Also I have tried to run the service app as administrator. The result is a dialogue with a red top. The message: An administrator has blocked you from running this app. For more information contact the administrator.


    mmc.exe


    Publisher: Unknown.


    When I checked the properties of both service and mmc.exe they are not blocked.


    I normally use Malwarebytes for my protection. Now this program causes my laptop to run slow with messages of "Not responding" on apps that I'm trying to use. I have had to remove Malwarebytes and rely on Defender to use my machine.


    I am convinced that this is malware, if not, what would cause this?

    :)
     
    johnd2117, Apr 27, 2020
    #1
  2. BRUINATOR
    bruinator Win User

    steps taken for infected Pc's.


    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
     
    bruinator, Apr 27, 2020
    #2
  3. MOXIEMOMMA
    MoxieMomma Win User
    steps taken for infected Pc's.


    Hi:

    There is no one set of "boilerplate", "cookbook" or standard steps.
    Each computer is unique.
    Each malware infection is unique.
    Proper diagnosis, cleanup and repair depends on the particular infection and the system that is infected.
    The process can be tedious and time-consuming, often requiring the use of multiple powerful tools, in the proper sequence.
    Many of them can actually damage the system if deployed improperly by untrained computer users.

    Bottom line:
    Malware cleanup is best done with *customized* support provided by trained individuals who know what tools to use and how to use them.

    There are a few folks with such expertise here at this forum (I am not one of them).
    And there are a number of reputable computer disinfection fora where trained malware removal experts provide free, custom assistance.

    Cheers,
     
    MoxieMomma, Apr 27, 2020
    #3
  4. LISAGLENN
    lisaglenn Win User

    Am I infected with malware?

    How to Fix a Malware Infected Computer?

    Hi everyone..*Smile Am I infected with malware? :)
    My system was infected with a Malware. Even after malware has been removed from a computer many of the problems caused by it still remain.
    How do I Recover my Important Files Deleted During Infection?
     
    lisaglenn, Apr 27, 2020
    #4
Thema:

Am I infected with malware?

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