Windows 10: Amazno Kindle doens't download

Hi, I don't know what I'm doing wrong, but I've tried to download Amazon Kindle app in Microsoft store. I filled in a code sent to my mail and now it says "You own this app", but actually I don't. There was no downloading process going on or anything and nothing on the page with this product gives me any hint about what to do next. Any ideas? Thank you.

:)

 

how to uninstall kindle on windows 10 (running on tablet)

Hi Neal,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please do let us know with the following information to understand the issue and assist you better:

• From where have you downloaded this app?
• What is the exact issue you are facing with Kindle?

If you have downloaded if from Windows Store, I suggest you to try the below and check if it helps.

Steps:

• Press Windows key from the keyboard and click on Settings.
• Click on System and on Apps and Features.
• Locate for the Kindle app, click on it and click on
  Uninstall.

Hope it helps. Kindly reply to the post with an updated status of this issue and required information, we will be happy to assist you further.

 

Kindle App and Windows 10

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• Is this issue confined only with kindle app?
• Are you able to read the notebooks in other apps?

If this issue is only with kindle app then I suggest you to contact the kindle support for further assistance.

Contact Kindle Customer Service: Email, Phone Number & Fax

Or if you have some other issue please do let us know with more information on this issue, so that we can assist you better.

 

Acessing KINDLE collections on Windows 10

Hi Anthony,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

• What happens when you try to access the Kindle collection?
• Are you able to read the notebooks in other apps?

You can download the kindle app using Windows store and install it to check if you are able to access the collection. If issue persist with Kindle app, I suggest you to contact the kindle support for further assistance.

Contact Kindle Customer Service: Email, Phone Number & Fax



Hope this information helps. Post back with updated issue details for further help.

Thank you.