Windows 10: Amazon Alexa App on my pc

The Amazon Alexa app on my windows 10 computer shows "offline". There isn't a network/wifi settings option listed under settings in the app. How do I get Alexa on my pc connected to wifi?

:)

 

Amazon Alexa App

Hi Phil,

Based on the product details of Amazon Echo, you can log in to the web app for Alexa in Widnows10 to use the device. Other than that, you can install the Alexa app on a compatible mobile device to connect via Wi-Fi. Since you've mentioned that you are unable
to connect to the internet, we would like to verify the browser that you used when signed in to the Alexa web app.

We found a thread that you may find useful and informative at the same time so you can better enjoy your device. To view
Micah Bat's response, check this thread: I am unable to download
Alexa App for Amazon Echo on Windows 10.

We will wait for your response.

Kind regards.

 

Amazon Alexa

Hi alinesavoie ,

You may need to reinstall Alexa. If your machine isn't preinstalled with the software then it's easy enough to install, though you'll first need to ensure your PC is up to date and configured with US Language settings.

Download Amazon Alexa for Windows 10

Run the installer file

Click Install

Click 'Yes' when prompted by User Account Control to allow this app to make changes to your device

You'll be prompted to restart your machine once the installation is complete

Once the PC has booted launch Alexa from the Start menu

Click 'Set up Amazon Alexa'

Click 'Continue' to accept the T&Cs

Click 'Finish setup'

Sign into your Amazon account

The software will prompt you to install the latest update

Normally, you should contact Amazon support/FAQ to see how to cofigure it.

Thank you.

 

amazon alexa

Hello, it sounds like you need to change the wireless network for your Alexa device.

Here are the steps you'll need to take. I just verified them on my own Alexa device using the current iPhone app (the Android app should be similar):

1) Open the Amazon Alexa app

2) On the left navigation (3 lines at the top left) choose Settings.

3) Click Device Settings

4) Click on the Device you need to change.

5) About half way down is Wi-Fi Network. Press "change" on the right side.

6) Follow the next steps to begin setup of the device, changing the Wi-Fi network.

Please let me know if this works, or you need additional assistance.

Thank you

David