Windows 10: Amazon login

When trying to log in to Amazon on my laptop I only get as far as email and password steps. normally after that it would send me a text to verify it is me trying to sign in. Now I never get the text or an email. any help would be appreciated.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

windows store error 0x80073CFB when trying to update Amazon

Same problem with Amazon App.

Tried both suggested remedies. Rebooted between each step. No luck. Same problem.

Please advise.

 

Amazon Music

Hi Moe,

There is a possibility that the Amazon Music app is enabled on startup. To properly troubleshoot this issue, we recommend disabling the app from the startup menu using the steps below:

1. Type system configuration on the search bar, and select it.

2. Go to the Startup tab.

3. Uncheck the Amazon Music from the list.

4. Click OK.

5. Restart your computer, and test the issue,

Feel free to post back for the results.